Netgear DG834G problems

The router is connected to one computer via cable and to the other
computer by wireless.

The computer connected by wireless connects to the internet, but the
one connected by cable reports an error:
"Error 797: A connection to the remote computer could not be
established because the modem was not found or was busy."

I have changed the cable position in the back of the modem with the
same response.

Both computers see and can exchange data between them so I know the
LAN card and cable are working.

I have tried entering the modem setup but it reports that "http://
192.168.0.1 is currently unavailable".

What is the simple fix I'm missing?

Cheers
Steve
PS: Not my computer so something may have happened that I don't know
about so any suggestions gratefully received.

 

I suggest this may be an Internet Explorer error.

In IE: Tools, Internet Options, Connections, Never dial a connection

Tony

 

Thanks Tony,

Yes one of my thoughts, but alas it was already ticked.

Everything on the Connection tab was how I expected to find it, that's
why I'm at a loss that the computers talk to each other but the cabled
one doesn't connect to the internet. (Or to it's own set up program
for that matter!)

Cheers
Steve

 

Could you open a Command Prompt box and type "ipconfig /all" and then copy
what appears in the box, such as the example below.

(BTW you can copy what appears inside the box by clicking on the c:\ in the
top left, Edit, Select all, and then when all is highlit, Edit, Copy.)

Tony

Example follows:

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : X60s-1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 11a/b/g Wireless LAN Mini PCI Expres
s Adapter
Physical Address. . . . . . . . . : 00-1C-26-12-6C-4C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.50
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 127.0.0.1
192.168.0.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
Physical Address. . . . . . . . . : 00-16-D3-BC-26-6C

D:\>

 

The problem isn't with the router, the PC is configured to connect to
the Internet by modem rather than by Ethernet LAN, and as it's
connected to a router rather than a modem it can't establish a dial-up
connection.

 

OK I'll do that, but as I am not local to the computer in question it
may be a few days before I can post again.

Please bear with me as I'm not ignoring the replies.

Thanks
Steve

 

<Snipped

ipconfig/all info:


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Beryl>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mary
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE
Network Connection
Physical Address. . . . . . . . . : 00-11-11-7C-15-EC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 27 September 2008 11:00:40
Lease Expires . . . . . . . . . . : 28 September 2008 11:00:40

Any help?

Thanks
Steve

 

That all looks perfect - you LAN interface has been assigned everything it
needs to establish IP connections through a WAN gateway whose interface has
an IP address of 192.168.0.1.

Let's try ignoring IE and just testing your IP connection from a cmd box.
This command will test both DNS and routing: ping www.google.com

This is what I get:

C:\>ping www.google.com

Pinging www.l.google.com [216.239.59.147] with 32 bytes of data:

Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
Reply from 216.239.59.147: bytes=32 time=46ms TTL=246

Ping statistics for 216.239.59.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 46ms, Maximum = 47ms, Average = 46ms

C:\>

Tony

 

Thanks Tony,

Here's the result:

C:\Documents and Settings\Beryl>ping www.google.com

Pinging www.l.google.com [64.233.169.104] with 32 bytes of data:

Reply from 64.233.169.104: bytes=32 time=111ms TTL=238
Reply from 64.233.169.104: bytes=32 time=109ms TTL=238
Reply from 64.233.169.104: bytes=32 time=110ms TTL=238
Reply from 64.233.169.104: bytes=32 time=110ms TTL=238

Ping statistics for 64.233.169.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 109ms, Maximum = 111ms, Average = 110ms

 

You clearly have a good connection to the Internet. I am not familiar with
the particular error that IE is giving you as I rarely use that program,
but it definitely does not mean you are off-line from the WAN.

Might I suggest you try using a different web browser, maybe Opera or
Firefox, until someone can help you better than I am able to sort out why
your IE program is sickly.

Tony

 

Thanks Tony,
I'll try to use Opera or Firefox and see if they work.

I presume I can get them over the internet via a freeware site.

Cheers
Steve

 

Tony,
It was IE that was fauly, Opera works perfectly!

Thanks Again
Steve

 

http://www.opera.com http://195.189.143.135

http://www.mozilla.com http://63.245.213.12

 

Glad to hear that Steve.

Tony