Netgear DG834G problems

Discussion in 'Home Networking' started by 80/20, Sep 22, 2008.

  1. 80/20

    80/20 Guest

    The router is connected to one computer via cable and to the other
    computer by wireless.

    The computer connected by wireless connects to the internet, but the
    one connected by cable reports an error:
    "Error 797: A connection to the remote computer could not be
    established because the modem was not found or was busy."

    I have changed the cable position in the back of the modem with the
    same response.

    Both computers see and can exchange data between them so I know the
    LAN card and cable are working.

    I have tried entering the modem setup but it reports that "http://
    192.168.0.1 is currently unavailable".

    What is the simple fix I'm missing?

    Cheers
    Steve
    PS: Not my computer so something may have happened that I don't know
    about so any suggestions gratefully received.
     
    80/20, Sep 22, 2008
    #1
    1. Advertisements

  2. I suggest this may be an Internet Explorer error.

    In IE: Tools, Internet Options, Connections, Never dial a connection

    Tony
     
    Anthony R. Gold, Sep 22, 2008
    #2
    1. Advertisements

  3. 80/20

    80/20 Guest

    Thanks Tony,

    Yes one of my thoughts, but alas it was already ticked.

    Everything on the Connection tab was how I expected to find it, that's
    why I'm at a loss that the computers talk to each other but the cabled
    one doesn't connect to the internet. (Or to it's own set up program
    for that matter!)

    Cheers
    Steve
     
    80/20, Sep 22, 2008
    #3
  4. Could you open a Command Prompt box and type "ipconfig /all" and then copy
    what appears in the box, such as the example below.

    (BTW you can copy what appears inside the box by clicking on the c:\ in the
    top left, Edit, Select all, and then when all is highlit, Edit, Copy.)

    Tony

    Example follows:

    ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : X60s-1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 11a/b/g Wireless LAN Mini PCI Expres
    s Adapter
    Physical Address. . . . . . . . . : 00-1C-26-12-6C-4C
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.0.50
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 127.0.0.1
    192.168.0.1

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
    ion
    Physical Address. . . . . . . . . : 00-16-D3-BC-26-6C

    D:\>
     
    Anthony R. Gold, Sep 22, 2008
    #4
  5. 80/20

    Rob Morley Guest

    The problem isn't with the router, the PC is configured to connect to
    the Internet by modem rather than by Ethernet LAN, and as it's
    connected to a router rather than a modem it can't establish a dial-up
    connection.
     
    Rob Morley, Sep 23, 2008
    #5
  6. 80/20

    80/20 Guest

    OK I'll do that, but as I am not local to the computer in question it
    may be a few days before I can post again.

    Please bear with me as I'm not ignoring the replies.

    Thanks
    Steve
     
    80/20, Sep 24, 2008
    #6
  7. 80/20

    80/20 Guest

    <Snipped

    ipconfig/all info:


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Beryl>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Mary
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE
    Network Connection
    Physical Address. . . . . . . . . : 00-11-11-7C-15-EC
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : 27 September 2008 11:00:40
    Lease Expires . . . . . . . . . . : 28 September 2008 11:00:40

    Any help?

    Thanks
    Steve
     
    80/20, Sep 27, 2008
    #7
  8. That all looks perfect - you LAN interface has been assigned everything it
    needs to establish IP connections through a WAN gateway whose interface has
    an IP address of 192.168.0.1.

    Let's try ignoring IE and just testing your IP connection from a cmd box.
    This command will test both DNS and routing: ping www.google.com

    This is what I get:

    C:\>ping www.google.com

    Pinging www.l.google.com [216.239.59.147] with 32 bytes of data:

    Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
    Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
    Reply from 216.239.59.147: bytes=32 time=47ms TTL=246
    Reply from 216.239.59.147: bytes=32 time=46ms TTL=246

    Ping statistics for 216.239.59.147:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 47ms, Average = 46ms

    C:\>

    Tony
     
    Anthony R. Gold, Sep 27, 2008
    #8
  9. 80/20

    80/20 Guest



    Thanks Tony,

    Here's the result:

    C:\Documents and Settings\Beryl>ping www.google.com

    Pinging www.l.google.com [64.233.169.104] with 32 bytes of data:

    Reply from 64.233.169.104: bytes=32 time=111ms TTL=238
    Reply from 64.233.169.104: bytes=32 time=109ms TTL=238
    Reply from 64.233.169.104: bytes=32 time=110ms TTL=238
    Reply from 64.233.169.104: bytes=32 time=110ms TTL=238

    Ping statistics for 64.233.169.104:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 109ms, Maximum = 111ms, Average = 110ms
     
    80/20, Sep 27, 2008
    #9
  10. You clearly have a good connection to the Internet. I am not familiar with
    the particular error that IE is giving you as I rarely use that program,
    but it definitely does not mean you are off-line from the WAN.

    Might I suggest you try using a different web browser, maybe Opera or
    Firefox, until someone can help you better than I am able to sort out why
    your IE program is sickly.

    Tony
     
    Anthony R. Gold, Sep 27, 2008
    #10
  11. 80/20

    80/20 Guest

    Thanks Tony,
    I'll try to use Opera or Firefox and see if they work.

    I presume I can get them over the internet via a freeware site.

    Cheers
    Steve
     
    80/20, Sep 27, 2008
    #11
  12. 80/20

    80/20 Guest

    Tony,
    It was IE that was fauly, Opera works perfectly!

    Thanks Again
    Steve
     
    80/20, Sep 27, 2008
    #12
  13. 80/20

    Rob Morley Guest

    Rob Morley, Sep 27, 2008
    #13
  14. Glad to hear that Steve.

    Tony
     
    Anthony R. Gold, Sep 27, 2008
    #14
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.