Nesgroups showing incorrect 'unread' messages.

Discussion in 'Firefox' started by Andy J., Sep 14, 2005.

  1. Andy J.

    Andy J. Guest


    I'm using Thunderbird 1.0.6 under Mandrake 10.1 and was wondering why
    the 'unread' in brackets after each newsgroup doesn't seem to bear any
    relationship to reality. Currently I have one newsgroup showing 34
    unread in bold. It showed 36 before I read the three new posts, this
    took it down to 34 ? I've now completly emptied the group of all
    messages (read or otherwise) and it still shows 34 in bold. Other
    newsgroups I subscribe to are just as erratic, could someone throw some
    light on this please?

    Andy J.
    Andy J., Sep 14, 2005
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  2. Andy J.

    Moz Champion Guest

    Try deleting the .msf file for the newsgroup in question. Its located in
    your profile, in the News folder. <nameofnewsgroup>.msf

    That sometimes cures the situation, which arises when messages are
    cancelled in a group
    Moz Champion, Sep 15, 2005
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  3. Andy J.

    Andy J. Guest

    Thanks Moz, that worked but it did have a couple of side-effects. The
    newsgroup 'reset' and asked me the 'download 500 headers' question as if
    you'd just subscribed, also it caused the Netscape Quality Agent (or
    whatever) to run everytime I started Thunderbird. I've switched that
    off now, but I can't understand what kicked it into life.

    Andy J.
    Andy J., Sep 15, 2005
  4. There's been quite a bit of discussion about this in the
    netscape.mozilla.thunderbird newsgroup if you have access to it. The bug
    has been reported, but no indication as to when it might be fixed.
    Baxter Tocher, Sep 15, 2005
  5. Andy J.

    Herb Guest

    I've also posted this and similar questions here a few times. Deleting
    the .MSF files does temporarily clear out the untrue unread
    stats/numbers, but they begin to grow back almost instantly.
    Herb, Sep 15, 2005
  6. Andy J.

    GWTC Guest

    If you're going to post info about another newsgroup on another
    server, it does help if you post the FULL info, as such:
    s Otherwise,
    people will be trying to locate that newsgroup in the usenet, which it
    doesn't exist there. They'll be complaining "I can't find it! Where
    is it?"
    GWTC, Sep 15, 2005
  7. Thanks - I looked for an easy way to identify the newsgroup details, and
    cut and paste that info from Thunderbird, but couldn't find it.
    Baxter Tocher, Sep 15, 2005
  8. Andy J.

    Moz Champion Guest

    When you delete the msf file, you are deleting the index for the group.
    Moz asked to re-download the last xxx messages so it could rebuild the
    index. Allow it to do so.

    The 'Quality Agent' may or may not be related. Evidently something
    occurred which the program interpreted as a 'crash', Talkback is simply
    reporting it. You have a choice, allow it to communicate the report and
    be done with it, or disable Talkback.
    Moz Champion, Sep 16, 2005
  9. Andy J.

    Moz Champion Guest

    What bug? It was (in this case at least) simply an error in the index.
    The OP reports that it was corrected with deleting the .msf file.
    Moz Champion, Sep 16, 2005
  10. Andy J.

    Moz Champion Guest

    Depends upon the group. Cancellations (especially by moderators or
    others) will introduce errors into the msf, the index of the group. Some
    groups will not show any errors for months (years even), some will show
    errors after just one re-visit. They are indications that
    someone/something is deleting posts behind the scenes.
    Moz Champion, Sep 16, 2005
  11. Baxter Tocher, Sep 17, 2005
  12. Andy J.

    Moz Champion Guest

    That is a tracker bug, it assumes to track problems with Newsreader
    counts. But NONE of the underlying bugs describe the symptoms opined
    here, they all have different scenarios.

    There is no distinct 'bug' on this specific problem, tho the other bugs
    on the issue may affect, they are not it.

    In any case, this issue WAS resolved by the simple deletetion of the
    ..msf files, so there is a workaround (in some cases)
    Moz Champion, Sep 17, 2005
  13. The OP had a problem with incorrect counts displaying against
    newsgroups, which is what the bug described above is about, isn't it?

    Anyway, I'm glad deleting the .msf files worked in this case.
    Baxter Tocher, Sep 18, 2005
  14. Andy J.

    Moz Champion Guest

    No, it isnt
    The bug above is a 'tracker' bug
    it tracks all the bugs concerning counts

    there are multiple bugs it covers and each I have taken the liberty of
    listing below
    Bug 24592 Number of msgs in News Server is NOT reflected properly in
    pop-up window while downloading the headers.
    Bug 34406 a new account, subscribe to netscape.test on
    download only 500 headers. unread count is about 500.
    Bug 41457 If you subscribe
    and select the newsgroup the "Download header" is shown.
    Here you select to download 500 new message and mark the rest read.
    Now after the headers are downloaded the newsgroup name have the number
    of new messages shown in () after the newsgroup name.
    But it's 1 off!!

    NONE of the bugs in the tracking bug describe the problem the OP is
    seeing at all, they are related perhaps, but NOT the same thing! Here
    the problem is that the 'count' as displayed in the newsgroup listing
    shows x number unread, but when you go to the group, there are no new
    messages AND the count in the listing corrects itself!

    If you take the time to read the bugs, you will realize that while they
    DO concern counts, they describe situations other than what the OP is
    seeing, and ergo are NOT the same.
    Moz Champion, Sep 18, 2005
  15. Ah, I understand now.
    That was exactly the problem I was having, which was fixed by editing
    the relevant .rc files.
    Just did. Looked like bug 41457 to me.
    Baxter Tocher, Sep 19, 2005
  16. Whoops, it's not. Sorry.
    Baxter Tocher, Sep 19, 2005
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