Need help removing infection

Discussion in 'Wireless Networking' started by Guest, Apr 19, 2006.

  1. Guest

    Guest Guest

    I keep getting the following message from the icon with the white x on the
    red background at the bottom of the screen:
    "Your computer is infected! Windows has detected spyware infection. It is
    recommended to use special antispyware tools to prevent data loss. Windows
    will now download and install the most up-to-date antispyware for you. Click
    here to protect your computer from spyware!"
    When I click where it says, nothing happens - no downloading or installing.
    I tried installing and running Ad-Aware SE Personal but I still get the above
    message. Can anyone help me by providing me with some options, preferrable
    free ones. I'm a bit of a novice when it comes to computers so if you could
    keep it simple that would be appreciated. thanks
    Guest, Apr 19, 2006
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  2. Guest

    Malke Guest

    Well, I'm afraid there isn't any way to "keep it simple". Removing some
    malware can be very complex. I'll give you the steps to try, but if
    they look daunting take your machine to a professional computer repair
    shop (not your local version of BigStoreUSA). There is no shame in
    doing this; I don't hesitate to take my car to the mechanic.

    It really depends on what type of malware you have and I can't guess
    whether it is a Winfixer or Smitfraud clone from your description. In
    any case, start with the preparatory work here:

    Then I'd try these tools:

    Also see:

    If Winfixer, see:

    Finish up with the general malware removal steps at the first link. If
    you still can't get clean, you'll need to run HijackThis and post your
    log at one of the forums listed at the first link (not here, please).

    Malke, Apr 19, 2006
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