mozilla won't work

Discussion in 'Firefox' started by Gillian Lyons, Sep 28, 2003.

  1. I'm new to Mozilla, so please forgive my ignorance. I have Netscape 6.2 and
    it was working properly. My son downloaded Mozilla without my knowledge, so
    I don't know exactly what he did, but Mozilla will not work, and neither
    will Netscape. There is no error message. The screen comes up to select
    user profile and then when I choose "start Mozilla" nothing happens and it's
    the same for Netscape. I tried uninstalling and reinstalling and it saved
    all the previous settings and still doesn't work. I would appreciate any
    help on this matter.

    - Gillian Lyons
    Gillian Lyons, Sep 28, 2003
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  2. Gillian Lyons

    ho alexandre Guest

    ho alexandre, Sep 29, 2003
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  3. Sounds like he dumped the preferemces.
    Robert Jennings, Sep 29, 2003
  4. Sounds more like trying to use the 6.2 profile in a newer Mozilla. Try
    opening Profile manager, create a new profile.

    Leonidas Jones, Sep 29, 2003
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