modem stops working

Discussion in 'Computer Support' started by don, Jan 4, 2004.

  1. don

    don Guest

    I have no trouble connecting to the internet in the morning using my 56k US
    Robotics modem, however after a few hours of use my modem disconnects and it
    is very hard to get back connected...... at night it is almost impossible to
    get connected..... I have noticed that in the morning when I perform a
    loopback test that the modem passes the test..... but at night the modem
    fails the loopback test, I am not sure what is happening..... is my modem
    getting too hot, or are my phone lines messed up at night..... what does the
    loopback test do..... and how else can I test my modem.... thanks for any
    suggestions...... I usually keep my computer on all day and shut it off at
    don, Jan 4, 2004
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  2. don

    philo Guest

    There is certainly a chance that it's an overheating problem.
    It would not be a bad idea to open the case and confirm that all your
    fans are really working.

    If so, just leave the machine on all night...then, if you can dial-up OK
    in the is probably an ISP problem of some sort.
    philo, Jan 4, 2004
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  3. don

    Sano Guest

    What model of modem?

    Internal or external....

    Sano, Jan 4, 2004
  4. Sounds like heat buildup to me - had a hell of a time diagnosing that
    with a customer once....

    "Invest" in a can of compressed air from your local comp shop and spray
    out the air vents, especially the power supply - that's gunna be gross.
    Fair Warning.

    Good luck!
    BuffNET Tech Support - MichaelJ, Jan 5, 2004
  5. don

    don Guest

    Well, that is what I did, I blew it out and moved my modem so it was not
    next to another card..... so far so good.....
    don, Jan 5, 2004
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