Modem Error When Connecting through Dial-Up

Discussion in 'Windows 64bit' started by Guest, May 10, 2005.

  1. Guest

    Guest Guest

    Whenever I try to connect to the internet with my dial-up connection it gives
    me an "error 692". As soon as I click the connection the error appears. There
    is no sound from the modem at all. I have read all the support material
    Microsoft have available on this error and followed it. No solution. I have
    also searched the net for any solutions. None.

    My modem is picked up by the OS and when a diagnotic is run on the modem it
    responds normally. The modem is a Conexant soft modem and Windows XP x64 has
    a driver for it. I fear it might still be a driver issue.

    Any suggestions will be greatly appreciated.

    I have the final release of Windows XP x64.
    Guest, May 10, 2005
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  2. Did you delete the connection and try creating it again to see if that
    solves the problem? And to make sure it is working properly, right click My
    Computer > Properties > Hardware (tab) > Device Manager > expand "Modems" >
    right click the name of your modem and click "Properties", under General
    (tab) Device Status.
    Andre Da Costa, May 10, 2005
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  3. Guest

    Guest Guest

    Thanks for the response.

    Yes, I have done that. Believe me I have done all the usual troubleshooting
    that goes with modem problems. I even swapped my telephone and nothing
    changed. Even reseated it in it's slot
    Guest, May 11, 2005
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