[IP PHONE] Using IVR to display/prompt on the phone

Discussion in 'VOIP' started by Chu, Jan 20, 2004.

  1. Chu

    Chu Guest

    Is it possible to use IVR to display and prompt a user for input from a
    cisco phone? I'd like to have the user dial into IVR, then have it display a
    set of reason codes which the user would choose from... doable? If not,
    anything else I could use?

    Thanks

    R
     
    Chu, Jan 20, 2004
    #1

    1. Advertisements

  2. Chu

    Arnold Ligtvoet Guest

    In a Cisco CM environment I would start by looking at doing something
    with the XML services. User chooses 'services' from the phone, gets an
    XML page that asks some questions (for instance account codes) and than
    initiates a call through ASP..

    Arnold

    --
    Arnold

    http://www.ligtvoet.org - Edmund Blackadder said :
    "I have a plan so cunning you could put a tail on it and call it a weasel!"
    Ask smart questions : http://www.catb.org/~esr/faqs/smart-questions.html
     
    Arnold Ligtvoet, Jan 21, 2004
    #2

    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads

  1. [IP Phone 7960] Prompt for code after phone number is entered

  2. Using the command prompt

  3. ?Using command prompt like 'xcopy'?

  4. date command at a unix prompt to display mm/dd/yyyy ?

  5. IVR-2 IVR Language Option for Quintum Tenor Analog

  6. [yate] Sangoma's Support Opens the Windows Market for the YatePBX and IVR Project

  7. CMD Prompt Powertoy using the registry

  8. would the last rat leaving Telecom please turn on the IVR andtransfer calls to manila

Loading...