IOS Problem for 3640 with WIC-1T and VWIC-1MFT-G703 in NM-2FE-2W

Discussion in 'Cisco' started by Gary, Nov 12, 2005.

  1. Gary

    Gary Guest

    We currently have a 3640 router with 2 x NM-2FE-2W's installed.

    We already have a WIC-1T in the first Slot 0 NM-2FE-2W

    The IOS which has been working great is c3640-i-mz.123-4.T.bin

    We have added in a VWIC-1MFT-G703= (1-Port RJ-48 Multiflex Trunk - G.703) into Slot 1 NM-2FE-2W

    The hardware diagnostics sees the card as below, but the IOS does not as we do nto see a Controller E1 interface.

    I researched the IOS to use and discovered
    http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121newft/121t/121t1/dtg703.htm
    http://www.cisco.com/en/US/products/hw/routers/ps259/products_data_sheet09186a0080091b9c.html

    The first article posted Aug 2000 states to use Install Cisco IOS Software Release 12.1(2)XD or a later release, and the second article posted without date states to use 12.1(1)T

    As I am using 123-4.T.bin then 12.1(1)T should work????

    I have researched the cisco tools and cannot find a suitable IOS to support this config and I am beginning to wonder if there is one.

    Does anyoine use WIC-1T and G703 in an NM-2FE-2W on a 3640 router or suggest how I find the right IOS.

    Thanks
    Gary

    show diag
    Slot 0:
    NM-2FE2W Port adapter, 2 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware Revision : 1.0
    Top Assy. Part Number : 800-04797-01
    Board Revision : G0
    Deviation Number : 0-0
    Fab Version : 05
    PCB Serial Number : JAD06210Q22
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 00 D8 41 01 00 C0 46 03 20 00 12 BD 01
    0x10: 42 47 30 80 00 00 00 00 02 05 C1 8B 4A 41 44 30
    0x20: 36 32 31 30 51 32 32 03 00 81 00 00 00 00 04 00
    0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

    WIC Slot 0:
    Serial 1T WAN daughter card
    Hardware revision 1.1 Board revision G0
    Serial number 13259935 Part number 73-1775-02
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 02 01 01 00 CA 54 9F 49 06 EF 02 00 00 00 00
    0x30: 80 00 00 00 99 03 18 01 FF FF FF FF FF FF FF FF



    Slot 1:
    NM-2FE2W Port adapter, 2 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware Revision : 1.0
    Top Assy. Part Number : 800-04797-01
    Board Revision : G0
    Deviation Number : 0-0
    Fab Version : 05
    PCB Serial Number : JAD06210QAL
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 00 D8 41 01 00 C0 46 03 20 00 12 BD 01
    0x10: 42 47 30 80 00 00 00 00 02 05 C1 8B 4A 41 44 30
    0x20: 36 32 31 30 51 41 4C 03 00 81 00 00 00 00 04 00
    0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

    WIC Slot 0:
    E1 G.703 (1 port) WAN daughter card
    Hardware revision 1.0 Board revision C0
    Serial number 31143978 Part number 800-06722-02
    Test history 0x0 RMA number 00-00-00
    Connector type PCI
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 2F 01 00 01 DB 38 2A 50 1A 42 02 00 00 00 00
    0x30: 60 00 00 00 04 01 08 00 FF FF FF FF FF FF FF FF


    show ip int br gives
    Interface IP-Address OK? Method Status Protocol
    FastEthernet0/0 12.12.12.2 YES NVRAM up up
    Serial0/0 unassigned YES NVRAM administratively down down
    FastEthernet0/1 12.12.20.113 YES NVRAM up up
    FastEthernet1/0 unassigned YES NVRAM up down
    FastEthernet1/1 unassigned YES NVRAM up down
    Loopback0 unassigned YES NVRAM up up

    MISSING ANY CONTROLLER FOR THE E1 card.
     
    Gary, Nov 12, 2005
    #1
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  2. Gary

    Matty M Guest

    Hi,

    I think you will find it is there. Take a look at your running config. Does
    it say

    ! card type command needed for slot x ?

    Note: Configuration of the E1 multiflex trunk ports is not like the T1
    CSU/DSU WIC (WIC-1DSU-T1).
    Configure the E1 multiflex trunk ports as controller e1 slot/port , which is
    similar to the channelized E1/ISDN PRI network module.
    It wont work like a normal WIC module. You have to feed the router some
    commands before it will show up as an interface. There is lots of stuff
    about VOIP on the cisco website if you enter your card part number in and
    search configuration on it.
    Cheers

    Matt
     
    Matty M, Nov 12, 2005
    #2
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  3. Gary

    Gary Guest

    No lines like that, and conf t will not accept interface controller e1 etc
    etc

    What IOS commands are you refrring to?

    Gary
     
    Gary, Nov 12, 2005
    #3
  4. Gary

    Matty M Guest

    Hi,

    There was no mention of an IOS on the page I was looking at. Ive got a G.703
    DS3 card and by default I have to feed it a few commands before it gives me
    an interface to use. It seems your IOS is happy with it because its showing
    up. Normally when the IOS doesnt like it you would see unsupported WIC or
    the like.

    Cheers

    Matt
     
    Matty M, Nov 13, 2005
    #4
  5. Gary

    Gary Guest

    http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b6e0f.shtml#config


    Says a 3640 should support a VWIC-1MFT-G703 in a NM-2FE-2W with IOS
    12.1(1)T 12.2 12.2T but I am running 12.3(4)T and while the show diag sees
    it I cannot configure or see any interfaces?
    Is this bug?
    Gary
    We currently have a 3640 router with 2 x NM-2FE-2W's installed.

    We already have a WIC-1T in the first Slot 0 NM-2FE-2W

    The IOS which has been working great is c3640-i-mz.123-4.T.bin

    We have added in a VWIC-1MFT-G703= (1-Port RJ-48 Multiflex Trunk - G.703)
    into Slot 1 NM-2FE-2W

    The hardware diagnostics sees the card as below, but the IOS does not as we
    do nto see a Controller E1 interface.

    I researched the IOS to use and discovered
    http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121newft/121t/121t1/dtg703.htm
    http://www.cisco.com/en/US/products/hw/routers/ps259/products_data_sheet09186a0080091b9c.html


    The first article posted Aug 2000 states to use Install Cisco IOS Software
    Release 12.1(2)XD or a later release, and the second article posted without
    date states to use 12.1(1)T

    As I am using 123-4.T.bin then 12.1(1)T should work????

    I have researched the cisco tools and cannot find a suitable IOS to support
    this config and I am beginning to wonder if there is one.

    Does anyoine use WIC-1T and G703 in an NM-2FE-2W on a 3640 router or suggest
    how I find the right IOS.

    Thanks
    Gary

    show diag
    Slot 0:
    NM-2FE2W Port adapter, 2 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware Revision : 1.0
    Top Assy. Part Number : 800-04797-01
    Board Revision : G0
    Deviation Number : 0-0
    Fab Version : 05
    PCB Serial Number : JAD06210Q22
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 00 D8 41 01 00 C0 46 03 20 00 12 BD 01
    0x10: 42 47 30 80 00 00 00 00 02 05 C1 8B 4A 41 44 30
    0x20: 36 32 31 30 51 32 32 03 00 81 00 00 00 00 04 00
    0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

    WIC Slot 0:
    Serial 1T WAN daughter card
    Hardware revision 1.1 Board revision G0
    Serial number 13259935 Part number 73-1775-02
    Test history 0x0 RMA number 00-00-00
    Connector type Wan Module
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 02 01 01 00 CA 54 9F 49 06 EF 02 00 00 00 00
    0x30: 80 00 00 00 99 03 18 01 FF FF FF FF FF FF FF FF



    Slot 1:
    NM-2FE2W Port adapter, 2 ports
    Port adapter is analyzed
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware Revision : 1.0
    Top Assy. Part Number : 800-04797-01
    Board Revision : G0
    Deviation Number : 0-0
    Fab Version : 05
    PCB Serial Number : JAD06210QAL
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    EEPROM format version 4
    EEPROM contents (hex):
    0x00: 04 FF 40 00 D8 41 01 00 C0 46 03 20 00 12 BD 01
    0x10: 42 47 30 80 00 00 00 00 02 05 C1 8B 4A 41 44 30
    0x20: 36 32 31 30 51 41 4C 03 00 81 00 00 00 00 04 00
    0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
    0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

    WIC Slot 0:
    E1 G.703 (1 port) WAN daughter card
    Hardware revision 1.0 Board revision C0
    Serial number 31143978 Part number 800-06722-02
    Test history 0x0 RMA number 00-00-00
    Connector type PCI
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 2F 01 00 01 DB 38 2A 50 1A 42 02 00 00 00 00
    0x30: 60 00 00 00 04 01 08 00 FF FF FF FF FF FF FF FF


    show ip int br gives
    Interface IP-Address OK? Method Status
    Protocol
    FastEthernet0/0 12.12.12.2 YES NVRAM up
    up
    Serial0/0 unassigned YES NVRAM administratively down
    down
    FastEthernet0/1 12.12.20.113 YES NVRAM up
    up
    FastEthernet1/0 unassigned YES NVRAM up
    down
    FastEthernet1/1 unassigned YES NVRAM up
    down
    Loopback0 unassigned YES NVRAM up
    up

    MISSING ANY CONTROLLER FOR THE E1 card.
     
    Gary, Nov 13, 2005
    #5
  6. Gary

    nazgulero Guest

    Hello Gary,

    can you try and use the global command:

    card type {t1 | e1} slot [bay]

    first, and then try to configure the controller ?

    Regards,

    Naz
     
    nazgulero, Nov 13, 2005
    #6
  7. Gary

    nazgulero Guest

    Hello Gary,

    can you try and use the global command:

    card type {t1 | e1} slot [bay]

    first, and then try to configure the controller ?

    Regards,

    Naz
     
    nazgulero, Nov 13, 2005
    #7
  8. Gary

    Gary Guest

    Where do I enter that? Under normal enable or in conf t

    It is a Cisco 3640 router.

    Neither worked or I am doing something silly?

    Gary
     
    Gary, Nov 14, 2005
    #8
  9. Gary

    nazgulero Guest

    Hello Gary,

    this should be a global command, which you already tried, and
    apparently the command is not available...:(
    According to the documentation the VWIC-1MFT-G703 in combination with
    the NM-2FE2W in the 3640 requires 12.1(1)T or 12.2T. Can you try and
    load exactly one of those ? Normally you would suppose that higher IOS
    versions support everything below, but I have seen cases where that
    does not always work...

    Regards,

    Naz
     
    nazgulero, Nov 14, 2005
    #9
  10. Gary

    Gary Guest

    Logged a TAC case and it turns out the software advisor is broken.

    Cool!

    Gary
     
    Gary, Nov 15, 2005
    #10
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