I just bought a new modem. I think it works fine, even with the old modem, I had problems. I still have dialup, and noticed my websites take forever to download ,and sometimes a page is unavailable. Many pages will not load. I had new software which wasn't a problem either. The phone line failed the integrity test and I'll call them again because the line isn't repaired. Any other problems that could be occuring? Thanks Teak