IBM Network 12 error P1 paper jam ?

I am working on a IBM Network 12 laser printer model 4312. The printer works
fine from

the manual front feed. When the paper is fed from the tray the paper stops
as it hits

the first set of rollers and gives the error P1 paperjam. There does not
seem to be

anything wrong. The printer is about 6 years old. Is ths a common problem on
these

printers? Is ther a repair kit for this?
Thanks
Pete

 

Sounds like the feed rolls need replaced, or possibly the feed clutch. I
work on Toshiba, Mita, Panasonic, and Canon copiers and printers but am
unable to get IBM parts! Going to have to call IBM and see if they will
sell you a feed roll and/or clutch and if they are even replacable on that
model. First see if you can find a part manual to find a part number. I'll
look at work tomorrow to see if I have a IBM manual for this model, but I
dought it!

This could also be a bad laser and the machine just happen to check the
laser at that time but since you say its works on the bypass this is not
likely.

Glenn