I can no longer get updates

Discussion in 'Windows 64bit' started by Denise, Nov 21, 2008.

  1. Denise

    Denise Guest

    My question is in upper case for 5. It says:

    1. Create a batch file and copy the following contents in it and then double
    click on it to register modules.

    regsvr32 c:\windows\system32\vbscript.dll
    regsvr32 c:\windows\system32\mshtml.dll
    regsvr32 c:\windows\system32\msjava.dll
    regsvr32 c:\windows\system32\jscript.dll
    regsvr32 c:\windows\system32\msxml.dll
    regsvr32 c:\windows\system32\actxprxy.dll
    regsvr32 c:\windows\system32\shdocvw.dll

    2. Restart the Windows Update and Automatic service

    3. Stop the Cryptographic Service

    4. Remove the folder \Windows\System32\Catroot2

    5. Rename the \Windows\SoftwareDistribution folder. < WHAT NAME SHOULD I
    GIVE IT?

    This above folder is the restoration point for Windows Update service.

    6. Now restart the Cryptographic Service.


    5. Rename the \Windows\SoftwareDistribution folder.
     
    Denise, Nov 23, 2008
    #21
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  2. Denise

    John Barnes Guest

    Name it anything. Just add an x to the name. You want a new one created
    and still be able to restore this one if a problem develops.
     
    John Barnes, Nov 23, 2008
    #22
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  3. Denise

    John Barnes Guest

    While you are waiting for solutions here, you should always start an
    incident with Microsoft. They provide excellent free help for update
    problems.
     
    John Barnes, Nov 23, 2008
    #23
  4. Denise

    Denise Guest

    I did it this morning. I've received messages about WMI when I try to start
    some services. I don't know what's going on there but it must be connected
    to the problem. Thanks for your suggestion.
     
    Denise, Nov 23, 2008
    #24
  5. Denise

    Denise Guest

    I just did a Repair Install of Windows and I still can't get updates. When I
    tried to get IE7 installed, a message popped up that said that it's not for
    my computer. I have XP Pro x64. My Windows Disk has SP2 on it. I've made
    two claims with Microsoft since Thursday but I haven't received a response.
    I tried general fixes that are recommended, i.e., change Registry Values,
    uninstall anti-virus program and replaced it with a different one, ran a
    battery of tests to make sure that my pc doesn't have any
    malware/viruses/trojans/hijackers, and none were found. If anyone has any
    other ideas, please let me know.
     
    Denise, Nov 24, 2008
    #25
  6. 1. There are both 32-bit & 64-bit versions of IE7. If
    you're being told the one you have is not for your computer,
    then you downloaded the wrong version. You need the one
    that's for Windows Server 2003 x64 and/or Windows XP Pro x64.

    2. The Windows XP Pro x64 install CD does not have SP2 on
    it unless you got a copy that was Slipstreamed. Win XP Pro
    x64 is distributed on a CD that is at SP1 level and SP2 has
    to be installed separately. You have to be sure you have
    the correct edition of SP2 since there are both 32-bit
    versions and 64-bit versions. The 64-bit SP2 is distributed
    as being for Windows Server 2003 x64.
     
    Bobby Johnson, Nov 24, 2008
    #26
  7. Denise

    Denise Guest

    If that's the case, I no longer have SP2 installed, along with all the other
    security updates that I need. I tried to install IE7 for x64, not x32. It
    wouldn't install.
     
    Denise, Nov 25, 2008
    #27
  8. Juergen Kluth, Nov 25, 2008
    #28
  9. Then I would recommend saving data you need off the system
    and doing a clean install of Win x64, being sure to do a
    complete format of the drive when asked.
     
    Bobby Johnson, Nov 25, 2008
    #29
  10. Denise

    Karen Guest

    Bobby, what if you have your factory image on your drive, in other words
    instead of recovery disks they partitioned the drive and placed it
    there. Won't you erase that if you format the drive?

    Thanks

    Karen
     
    Karen, Nov 25, 2008
    #30
  11. I can't answer for all systems, but on my Dell laptop there
    are 2 partitions that are hidden and the re-install disc
    only shows the system partition and gives me the option of a
    quick format or a full format.

    You'll have to check with the manufacturer/vendor of your
    system to get the correct answer for your specific case.

    However, Denise has specified in previous posts that she has
    re-installed her system on more than one occasion so I would
    speculate she is not dealing with this type situation.
     
    Bobby Johnson, Nov 25, 2008
    #31
  12. Denise

    Denise Guest

    I went to a lot of MS sites yesterday and read up on reasons where MS Updates
    will no longer update. Most people were able to receive the updates but they
    wouldn't install, so I had a lot of sifting to do. I also don't have Vista
    so that let out a lot of information also.

    In Services, I put everything on Automatic and Started. The only one that
    wouldn't start was Automatic Updates. Error 1083: The Executable Program
    that this service is configures to run in does not implement the service.
    The service is not started."

    Since I did a Repair of Windows, one would think that whatever service is
    needed would have been installed, but evidently it wasn't.

    I was able to download SP1 but when it started to install, I received a
    message that it was already installed.

    I downloaded SP 2 for XP Pro x64 and it installed, so in that area, I'm
    doing ok. I might be able to manually download and install updates but I
    don't know which ones I need. In Add/Remove Programs, there are a number of
    updates. I can only think that they were downloaded with SP2.

    I was also able to download and install IE7 for x64 after I installed SP2.

    I tried stopping BITS but I received a messaged (to paraphrase) BITS wasn't
    started and couldn't be started.

    It seems that my problem has to do with WUAUENG1.dll. I put it in a batch
    file with other dll's and all the other installed (or whatever they do) but
    WUAUENG1.dll wouldn't. I received another message that said "The Automated
    Update service is not stared. Could not start the Automatic UIpdates on
    Local Computer."

    I'm not connected via a proxy server. I have Comcast.

    I don't have any hidden partitions. I have a 300G hdd and all but about 1G
    isn't accounted for.

    This is where everything stands right now. I'll be doing more digging to
    see if I can come up with something else. I think that getting SP2 and IE7
    to install was a a good step in the right direction. All I need now is to
    get Auto Updates to work.
     
    Denise, Nov 25, 2008
    #32
  13. Denise

    Tom Ferguson Guest

    Tom Ferguson, Nov 26, 2008
    #33
  14. Denise

    Denise Guest

    The first link was Installer Cleanup utility. It was very vague. It didn't
    seem that it would clean up leftover remnants but entire programs, so I chose
    not to use it.

    The second link gave me a very good laugh. I chose to download and install
    Windows6.0-KB942288-v2-x64.msu

    After it downloaded, I tried to install it. I received a message that MS
    didn't recognize the file type (paraphrasing again) and I was sent to this
    site:

    "File Type: Unknown

    Description: Windows does not recognize this file type.

    You may search the following Web site for related software and information:
    .. . ."
     
    Denise, Nov 26, 2008
    #34
  15. Denise

    Denise Guest

    I then chose WindowsServer2003-KB942288-v4-x64.exe and it installed.

    Microsoft is a barrel of laughs!
     
    Denise, Nov 26, 2008
    #35
  16. Denise

    Tom Ferguson Guest

    I don't know what geve you the impression that it removed entire programs.
    This is a relevant excerpt from the page;
    /Begin quote
    You can use the utility to remove installation information for programs that
    were installed by using Windows Installer. Be aware that Windows Installer
    CleanUp Utility will not remove the actual program from your computer.
    However, it will remove the installation files so that you can start the
    installation, upgrade, or uninstall over.
    /End quote

    Note, "Windows Installer CleanUp Utility will not remove the actual program
    ....."

    Regardless, you must do as you see fit.
    I see by you other post-in-reply that you had greater success by selecting
    the correct download for the OS you have indtalled.

    Tom

    {Snip}
     
    Tom Ferguson, Nov 26, 2008
    #36
  17. Denise

    Tom Ferguson Guest

    OK. That might be some progress. Can you now get updated?
    --

    Tom
    MSMVP 1998-2007


    {Snip}
     
    Tom Ferguson, Nov 26, 2008
    #37
  18. You are prooved to be the most psychic stable person i know
    jk
     
    Juergen Kluth, Nov 26, 2008
    #38
  19. Denise

    Denise Guest

    No, I still can't get updates. It has something to do with a file named
    WUAUENG1.dll. For some reason, I don't have it, even though I repaired
    Windows.
     
    Denise, Nov 27, 2008
    #39
  20. Denise

    Denise Guest

    Do you mean psychic or psychotic? LOL!
     
    Denise, Nov 27, 2008
    #40
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