HP scanner IE script errors

Discussion in 'Computer Information' started by gerald rubackin, Nov 3, 2003.

  1. Hello out there! May i thank someone in advance for taking the time to help
    me! I run an HP 3570 scanner, Win98SE, & IE-6. All of a sudden, when
    clicking on HP Director, on
    desktop, a couple of IE Script errors. The 1st is Line 261 character
    4.....the 2nd is Line 185 character 2. IF i try to scan with the scanner
    button itself, i get other errors
    (1097/7...202/4...282/8...471/7...463/7,,,69/1). I tried
    uninstalling/reinstalling the HP software. I did an IE repair. I deleted
    through program files, the Digital Images folder, etc,etc,etc. I repaired
    IE, i got rid of IE6 & reinstalled IE5.5...just to see. Still the same
    problem. I did more repairs, uninstalls/reinstalls, etc. Yes i took out the
    USB cord when doing this. Thus...after all "new/reinstalled/repaired
    components, i STILL have the same script errors!!

    BTW...all IE settings have been set to their default settings . HH EE LL
    PP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I upgraded my Direct X also,
    like MS reccommends, etc. Maybe i missed/goofed up something?!?!?! Lastly, i
    called DELL today (i have an XPS T-600), & THEY couldn't get it to start
    scanning properly. With 2 diff IE versions though, it would not seem to me
    to be an IE error...just an HP error. Is there a resident genius out there
    who knows about this? My sincere, honest
    gerald rubackin, Nov 3, 2003
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