HP Pavillion A340N Help

Discussion in 'Computer Support' started by rxterra, Oct 16, 2004.

  1. rxterra

    rxterra Guest

    My son has the above mentioned desktop and the following problems keep

    1.) When he launches his Internet Explorer, he can not close it using the
    "X" or by clicking on "close". The browser just remains open and can only be
    closed using task manager. Any ideas?

    2.) When my son clicks on "Start" then "Turn-off Computer" the system
    appears to be shutting down but just it just sits there showing the Windows
    XP shutting down Screen. He needs to hold down the on button in order to
    complete shutting down his system.

    He is using Windows XP, Service Pack 2. Semantic "System Works" for
    antivirus and firewall. Would appreciate any help you can provide.

    rxterra, Oct 16, 2004
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  2. Sounds like there is a corrupt DLL. Try resetting the WINSOCK file. Be
    DO not mess with the registry! Also, have you had a recent run in with any
    viruses that you know of??
    Mr. BlairJames H. Mason III, Oct 16, 2004
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  3. rxterra

    rxterra Guest

    No virus that I can find using Norton and Ad Aware but will look into the
    WINSOCK file. Thanks
    rxterra, Oct 17, 2004
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