HP Laserjet 4200 Not Printing Multiple Copies

Discussion in 'Computer Support' started by eric.walsh, Sep 12, 2007.

  1. eric.walsh

    eric.walsh Guest

    The original issue is that some of our employees were unable to print
    multiple copies of a document. i.e. They could print a 12 page pdf
    just fine but could not print 2 copies of a single owrd txt file. When
    printing multiple copies they would recieve an error page saying
    "Unable to store job at the printer. After reading the forum pages
    HP.com it was discovered that there was only 42MB of Memory installed,
    64 MB is needed for the Mopier feature of the printer. Why this is I
    still do not understand because even a simple 40 dollar inkjet printer
    will print multiple copies... Anyway...I ordered HP Part Number Q7707A
    (32MB Dimm of Memory for HP Laserjet 4200) After installing the
    memory, the printer does not display the previos Error message,(Unable
    to Store Job) but the second copy still does not print. What am I
    missing. Everyone is very frustrated
    at this point.
    eric.walsh, Sep 12, 2007
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