How do i reset a Mitel IP phone to Factory Defaults

Hi

I have several Mitel IP phones that i need to reset to their factory
defaults. Do anyone know what is the process for doing this?


Rgds


Phil

 

Pretty simple. You reset the phone (easiest way to do this is to unplug the network cable & reconnect it) and hold down the # key until the display says "Configure Phone?". Then press the option for "Yes". The first menu will be "Network Configuration", select yes again, and hit "No" until you get to "Set Static Values?" There will be an option to default all values, either a softkey or the 0 key depending on the model. After selecting this, the phone will store the new settings in RAM and ask if you want to reboot. After rebooting, the phone should come up with default values and hunt for a DHCP server.

 

<> Big

Depends somewhat on the model of phone
Try rebooting with the star (*) key held down (until it tells you to
release it).

If you've corrupted the flash, the phone is toast & will either have to be
returned to the mfr or tossed in the trash. Given the hassle of getting an
RMA it's sometimes less frustrating just to toss it. Factory repair is
going to cost at least half the cost of a replacement + shipping.

 

Hi, I tried this, holding the star key down erases the PIN only. Looks
like the flash could be toast.... oh well....

Thanks

 

Phil,

Hold down the # key while rebooting. Follow the prompts - answer no to
the view questions and yes to change. One of the prompts will be to
press 0 to factory reset.

-Chuck