Help: Outlook Express passwords not remembered. OS is ME

Discussion in 'NZ Computing' started by Seagull, Aug 6, 2006.

  1. Seagull

    Seagull Guest

    I am trying to set up a "new" box for some pensioner friends after their old
    one suffered a lightning strike.
    I can not solve the problem with the password. There is plenty of stuff
    including MS Knowledge base 290684 which suggests editing the registry. in
    HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
    The trouble is there is no mention of Protected Storage System Provider
    when I look with Regedit.
    I have run Protected Storage PassView v1.63 which can find the passwords and
    remove them but the problem recurs when they are re-entered.
    Can some kind soul suggest a solution?

    P.S. The users are not computer literate so Linux and alternative mail
    readers are not a solution.
    Seagull, Aug 6, 2006
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  2. Seagull

    Mark Guest

    This should do the trick, thats a fairly common one;


    Mark, Aug 6, 2006
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  3. Seagull

    EMB Guest

    You're not pressing escape at the login prompt when you start windows
    are you? If you are then the password will not be remembered.
    EMB, Aug 6, 2006
  4. Seagull

    Seagull Guest

    Thanks for the replies Mark and EMB but
    I do not find the protected storage provider section after I expand the
    Microsoft section in Regedit so I can not delete it.

    And I have not touched the escape key at the login prompt
    Seagull, Aug 6, 2006
  5. Seagull

    joe_90 Guest

    A quick Google found this -

    The registry edit to enable password caching looks promising.
    joe_90, Aug 6, 2006
  6. Seagull

    Seagull Guest

    Thanks joe_90
    I tried that and unfortunately does not seem to have worked.
    Seagull, Aug 7, 2006
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