Help - cannot surf win98 ie5 or firefox

Discussion in 'Computer Support' started by Cindy Stuart, Jun 29, 2004.

  1. Cindy Stuart

    Cindy Stuart Guest

    i get online on juno (win 98) then load ie 5.5 which will work for about 5
    minutes then it just stops -- as if i were surfing without an internet
    connection. when i click on status, i see that no bytes are coming in.
    if i go to outlook express which i'm on now, there's no problem, i can
    access all my newsgroups.
    anyone have a clue as to what's happening?
    i reinstalled ie5 and same thing. for me to get it to work again, i must
    reboot the machine, then get online again (56k modem) ... then after a few
    sites that work fine, it happens again, as if i were disconnected. this
    would probably be a good control if you have
    kids but i'm getting really frustrated.
    any help would be appreciated.
    also - i am able to get and send mail while this is happening so the
    connection seems to be ok - just no browsing on
    ie or my firefox.
    Cindy Stuart, Jun 29, 2004
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  2. Cindy Stuart

    Paul - xxx Guest

    Cindy Stuart typed:
    Sounds like a problem with your ISP ...
    Paul - xxx, Jun 29, 2004
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  3. Cindy Stuart

    KungFusion Guest

    I agree. I'd call your ISP tech support and ask 'em if their
    web service is down. The thing with networks is you can waste
    a lot of time trying to fix the end of the connection that
    isn't broken. If you have nntp news, try going on the ng
    for your ISP and see if anyone else is griping about www
    being down or erratic.
    KungFusion, Jun 30, 2004
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