Hi,\nI'm not a techno geek, but when I see a product advertised as Plug and\nPlay it does give me some encouragement to go forward. I thought\nInternet telephony would be the ideal solution for my business. Well I\npurchased a G S 2000, a total load of crap, my PC would not link up to\nthe phone, Grandsteam were insolent in there replies to my questions,\nand I suspected they knew they had a serious product problem. Well I\nbinned the old G S and brought a new one from a company that promised\nthat the phone would be configured to my SIP account, well if these\nguys are going to configure the phone it's got to be working on\narrival. Dead as a dammed doornail. I've seen a piece of wet lettuce\nwith more life in it than this stupid phone has. I have now read to\nmany complaints to think any different, they are a total bag of CRAP.\nI hope this posting will save someone the time, heartache and trouble\nin kicking this piece of hardware around in the vain hope that it may\none day work for them and that Grandstream as seriously taken to task\nover their deplorable product.\nCameraFish.