FreePBX outbound routes

I'm getting in a muddle!

I have set up the following trunks:

mobile - making use of an SPA3102 & a GSM gateway
ZAP - 4 channels of BRI

I can make/receive calls on any of the 5 lines.

I am wanting to force the first 07 call over the mobile trunk. Any
other simultaneous 07 calls should then go out via the ISDN.

In addition, any calls that do not begin 07, should always go over the
ISDN.

I have two outbound routes as follows:

Mobile with 907. being the Dial Pattern
Trunk sequence being mobile then Zap

In the mobile trunk, the dial rule is 9|. which strips the 9 and dials
the rest of the mobile number over the GSM & it works fine.

ISND2e with 9|. being the Dial Pattern
Trunk sequence being just Zap

In the ZAP trunk, the dial rules are . and 9|.

So, any calls starting 07 go out correctly on the GSM gateway. Any
other calls go out correctly on the ISDN........BUT.......if a second
simultaneous call to a mobile is made, I get engaged.

It seems, even though I have set the maximum channels to 1 in the
mobile trunk, FreePBX trys sending the 2nd 07 number over (the already)
in use trunk. Either that, or I've got the outbound routes' Dial
Patterns &/or trunk Dial Rules wrong....

Unfortunately, I don't have access to the CLI, & I'm remote from the
machine & just have web access to FreePBX...

Anyone able to shed any light on my predicament?

 

Can you not have a look at the 'last 2000 lines' of the log to see
what's happening?

Not a CODEC issue is it? <--- Wild guess!

 

I've only been playing for a few weeks, so am no expert.

But in your Outoing Zap trunk do you have the Group or just a Channel
set in Zap Identifier (trunk name)

"ZAP channels are referenced either by a group number or channel
number (which is defined in zapata.conf).

The default setting is g0 (group zero)."

 

Jono wrote:
[snip]

You dial rules need to be more specific. I have a feeling that your
dial rule of . followed by 9|. in the ZAP trunk is trying to dial (for
example) 907454555667 because you strip the 9 off the number in the ISDN
Outbound route but not the mobile route.

The usual way I'd set this is:

Mobile Outbound Route:

- Dialling rules: 07xxxx. and 9|07xxxx.
- trunk seq: mobile followed by ISDN

Mobile Trunk (to GSM gateway):

- dial rule: 07xxxx.
- max channels: 1

Other numbers Outbound Route:

- Dialling rules: 0zxxxxxx. and 9|0zxxxxxx.
- trunk seq: ISDN

ISDN trunk:

- dial rule: 0zxxxxxx.
- max channels 8 (assuming all 4 BRI lines are active).

Which will cover dialling mobile and other 11 digit UK numbers.

cheers,
Paul.

 

Paul Hayes pretended :

Thanks Paul (& David & Linker3000)

You are quite right.

What was wrong, after all, was my tired eyes. Something I thought I'd
entered (a 9|.) hadn't saved, or I'd forgotten to click the red bar.

PBKC, when all's said & done.