found new hardware wizard appears on start up

Discussion in 'Computer Support' started by timgallantree, Sep 23, 2007.

  1. (Using Windows XP)

    I get the Found New Hardware Wizard poping up everytime i start my
    machine. I suspect it is related to my Logitech Webcam for the reasons
    below. If I select 'yes, install software this time only' on the
    wizard and go through the wizard it installs the software (from CR
    ROM) for my webcam again (now the 23rd time!) seemingly successfully.

    I suspect it has something to do with my Logitech Webcam as another
    software dialogue box appears (sometimes) asking to plug the camera
    in, when it is already plugged in. When I take the USB out and plug
    back in again, i get the 'Found New Hardware, USB Device' message
    coming from the system tray, the webcam software opens and tells me
    the camera is unplugged! ... and then the Found New Hardware Wizard
    pops up again - if anyone can help or has had something similar
    before, please let me know how you got rid of the wizard,
    timgallantree, Sep 23, 2007
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  2. timgallantree

    dadiOH Guest

    Does the wizard give you a choice to install software but *without*
    the "this time only" modifier? If yes, I'd take it.



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    dadiOH, Sep 23, 2007
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  3. timgallantree

    PeeCee Guest


    Usual fix for this sort of problem is to uninstall all the software and
    drivers related to the Webcam (add remove programs & System in the control
    Unplug the webcam
    Reboot the computer
    Run the Webcam install CD 'first' and plug the camera in when the software
    tells you.
    Iif it doesn't wait untill all the software is installed before plugging the
    Webcam in.

    PeeCee, Sep 24, 2007
  4. Thanks Paul. Just tried that, uninstalled the software, rebooted, re-
    installed the software, rebooted, it asked me to plug the camera in, i
    did, the system try bubble said 'new hardware found' clicked 'next' in
    the software wizard and then it said 'camera unplugged'. The new
    hardware found wizard started up again and round and round we go....
    if anyone has any other ideas, let me know? My PC doesn't seem to
    acknowledge certain devices plugged in to USB ports - my new SatNav
    when plugged in doesn't show up in any of the drives in My Computer.
    timgallantree, Sep 24, 2007
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