Fax service & Brooktrout Shared Fax Provider

Discussion in 'Windows 64bit' started by pier, Mar 12, 2008.

  1. pier

    pier Guest

    hi everyone,
    I sold to one of my customer a new HP Server with Window Server 2003 R2 STD
    x64 with a shared fax solution using the Shared Fax Service and a Broouktrout
    True Fax 100 PCI (Microsoft certified) that won't work.
    I have about 20 customer using the same fax board on 32bit Windows Server
    but on 64bit i can't install the Brooktrout Share Fax Provider on the
    Telephony Service...

    the Brooktrout shared fax provider is usually embeeded into Windows Server
    installation files but can microsoft have exclude it on x64 version???

    any ideas??? any experience??

    thanks a lot
    pier, Mar 12, 2008
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  2. pier

    Paul Shapiro Guest

    Ask Brooktrout for a 64-bit driver.
    Paul Shapiro, Mar 12, 2008
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  3. pier

    pier Guest

    Hi Paul
    thak you for the post.

    I've submit the request to Brooktrout (now Dialogic/Cantata) and i'm now
    waiting for reply.

    My dubt is that the provider should be embeeded in the Windows Server 2003
    x64 files, because in 32bit OS installation no drivers in needed: during the
    shared fax service installation with a Brooktrout board plugged in the PCI
    slot the setup process automatically adds the required Provider.
    No drivers is needed during installation...

    see :

    anyway, i'm waiting the Dialogic reply.

    Thaks a lot.
    pier, Mar 12, 2008
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