Fatal exception error when Canon S520 turned on

Discussion in 'Computer Support' started by ECLiPSE 2002, Dec 5, 2003.

  1. ECLiPSE 2002

    ECLiPSE 2002 Guest

    I frequently encounter a blue screen when I turn on my Canon S520
    printer or try to print with the Canon. I have Win 98se with an
    Athalon processor and 256 MB of memory

    I do not start the printer when I boot the PC - I turn it on only when
    I intend to print something

    The problem is clearly associated with the printer because it happens
    either when I first turn on the printer or when I try to print.

    The fatal error message is:

    A fatal exception OE has occurred at 0028 C000BC4E

    Any thoughts on what may be causing this error and how to
    approach resolving it?

    Thanks much
    ECLiPSE 2002, Dec 5, 2003
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  2. IN WHICH MODULE? (the next part of the message). Include that and someone
    may be able to help you.

    Is your printer a USB printer? If so, have you tried unplugging it before
    you start the machine?
    Gary G. Taylor, Dec 6, 2003
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