Hello I am writing to ask about the 'Manage and troubleshoot disk partitioning' side of the exam. I am on a helpdesk temporarily and have had a challenging case to deal with this afternoon. Actually, I could only deal with it having spent an hour or so looking at various forums to get an idea of a solution. The user bought an external hard drive on the basis that it was Windows/Apple compatible, but as his operating system (XP) could not 'see' the new drive he decided to partition a drive to FAT32 (he did this in Computer Management not by MS-DOS commands!). Apparently, he did something - he doesn't know what - so called here. I went to have a look at his laptop and had no idea what he was talking about. After a little research, it seems that there are no tools to revert from NTFS to FAT32 so the user needs to delete a partition of the drive before recreating it as FAT32. However, even then, XP cannot 'see' FAT32 volumes above 32GB and I'm certain hsi external drive is something like 250GB. This means he would need to split the drive, logically, into little portions before XP could see it. Of course, maybe he just didn't install the drivers?! What I wanted to ask here was is this the kind of 'level' to expect in the exam? As I say, resolving his problem is not proving easy and I was naive to all this, but as he was rabbiting on about his precious iPod music files and FAT32, I started to wonder about how high the demands of this part of the exam actually are - quite apart from my amazement at the lengths people will go to to listen to White Christmas. If anyone has links to simple tutorials, I'd be grateful. Cheers Steve
