Excel/Windows problem

Discussion in 'Computer Support' started by Iain Bishop, Nov 11, 2004.

  1. Iain Bishop

    Iain Bishop Guest

    When I try to open Excel from a shortcut I get the message 'Preparing to
    Install'. I get the same message when I try to open an .xls document from
    Windows Explorer.
    Excel is installed however. The only way I can currently
    open it is directly from C:\Program Files\Microsoft Office\Office

    This has only been happening for the last two days.
    I have checked in Control Panel/Folder Options that the .xls file type is
    associated with Excel.
    I am running Windows 2000 & Excel 2000.

    Does anyone have any ideas?
    Many Thanks

    Iain Bishop, Nov 11, 2004
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  2. Iain Bishop

    °Mike° Guest

    I'm not a MS Office user, but isn't there a 'repair' option
    in the install/uninstall for Office applications?
    °Mike°, Nov 11, 2004
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  3. Iain Bishop

    Iain Bishop Guest

    There is for Internet Explorer but not for Office. However there is a
    'Detect and Repair' option within Excel. Unfortunately when I try to run
    this I get the message 'This installation package could not be opened.
    Verify that the package exists and that you have access to it' :(
    Iain Bishop, Nov 11, 2004
  4. Iain Bishop

    °Mike° Guest

    Then I suggest that you uninstall it, clean up your
    system, and reinstall; be sure to back up anything
    that you might need, like settings etc.

    °Mike°, Nov 11, 2004
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