Error reports

Discussion in 'Firefox' started by geoffatmhg, Feb 21, 2005.

  1. geoffatmhg

    geoffatmhg Guest

    I am new to Firefox Mozilla v. 1.0 At first it ran very well but suddenly I
    get several error reports a day and needless to say the MS database can
    throw no light on the matter.

    I am running Win XP Home + SP2 installed from a legit CD not an SP 2
    download.

    Here are a few examples of the Application error reports that I am getting.
    Sorry, but with my limited knowledge I cant understand what is happening.
    Can anyone please help. I dont want to uninstall Mozilla and go back to IE.

    TIA

    Geoff

    Event Type: Error

    Event Source: Application Error

    Event Category: None

    Event ID: 1000

    Date: 21/02/2005

    Time: 19:11:17

    User: N/A

    Computer: USER-6E0992B849

    Description:

    Faulting application firefox.exe, version 1.0.0.0, faulting module
    firefox.exe, version 1.0.0.0, fault address 0x001e1410.



    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74 Applicat

    0008: 69 6f 6e 20 46 61 69 6c ion Fail

    0010: 75 72 65 20 20 66 69 72 ure fir

    0018: 65 66 6f 78 2e 65 78 65 efox.exe

    0020: 20 31 2e 30 2e 30 2e 30 1.0.0.0

    0028: 20 69 6e 20 66 69 72 65 in fire

    0030: 66 6f 78 2e 65 78 65 20 fox.exe

    0038: 31 2e 30 2e 30 2e 30 20 1.0.0.0

    0040: 61 74 20 6f 66 66 73 65 at offse

    0048: 74 20 30 30 31 65 31 34 t 001e14

    0050: 31 30 0d 0a 10..



    Event Type: Error

    Event Source: Application Error

    Event Category: None

    Event ID: 1000

    Date: 21/02/2005

    Time: 14:04:03

    User: N/A

    Computer: USER-6E0992B849

    Description:

    Faulting application firefox.exe, version 1.0.0.0, faulting module
    ntdll.dll, version 5.1.2600.2180, fault address 0x00011e58.



    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74 Applicat

    0008: 69 6f 6e 20 46 61 69 6c ion Fail

    0010: 75 72 65 20 20 66 69 72 ure fir

    0018: 65 66 6f 78 2e 65 78 65 efox.exe

    0020: 20 31 2e 30 2e 30 2e 30 1.0.0.0

    0028: 20 69 6e 20 6e 74 64 6c in ntdl

    0030: 6c 2e 64 6c 6c 20 35 2e l.dll 5.

    0038: 31 2e 32 36 30 30 2e 32 1.2600.2

    0040: 31 38 30 20 61 74 20 6f 180 at o

    0048: 66 66 73 65 74 20 30 30 ffset 00

    0050: 30 31 31 65 35 38 0d 0a 011e58..





    Event Type: Error

    Event Source: Application Error

    Event Category: None

    Event ID: 1000

    Date: 21/02/2005

    Time: 13:12:35

    User: N/A

    Computer: USER-6E0992B849

    Description:

    Faulting application firefox.exe, version 1.0.0.0, faulting module
    firefox.exe, version 1.0.0.0, fault address 0x001e1410.



    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74 Applicat

    0008: 69 6f 6e 20 46 61 69 6c ion Fail

    0010: 75 72 65 20 20 66 69 72 ure fir

    0018: 65 66 6f 78 2e 65 78 65 efox.exe

    0020: 20 31 2e 30 2e 30 2e 30 1.0.0.0

    0028: 20 69 6e 20 66 69 72 65 in fire

    0030: 66 6f 78 2e 65 78 65 20 fox.exe

    0038: 31 2e 30 2e 30 2e 30 20 1.0.0.0

    0040: 61 74 20 6f 66 66 73 65 at offse

    0048: 74 20 30 30 31 65 31 34 t 001e14

    0050: 31 30 0d 0a 10..





    Event Type: Error

    Event Source: Application Error

    Event Category: None

    Event ID: 1000

    Date: 21/02/2005

    Time: 13:00:01

    User: N/A

    Computer: USER-6E0992B849

    Description:

    Faulting application firefox.exe, version 1.0.0.0, faulting module
    firefox.exe, version 1.0.0.0, fault address 0x001e1410.



    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74 Applicat

    0008: 69 6f 6e 20 46 61 69 6c ion Fail

    0010: 75 72 65 20 20 66 69 72 ure fir

    0018: 65 66 6f 78 2e 65 78 65 efox.exe

    0020: 20 31 2e 30 2e 30 2e 30 1.0.0.0

    0028: 20 69 6e 20 66 69 72 65 in fire

    0030: 66 6f 78 2e 65 78 65 20 fox.exe

    0038: 31 2e 30 2e 30 2e 30 20 1.0.0.0

    0040: 61 74 20 6f 66 66 73 65 at offse

    0048: 74 20 30 30 31 65 31 34 t 001e14

    0050: 31 30 0d 0a 10..





    Event Type: Error

    Event Source: Application Error

    Event Category: (100)

    Event ID: 1000

    Date: 21/02/2005

    Time: 10:29:30

    User: N/A

    Computer: USER-6E0992B849

    Description:

    Faulting application wuauclt.exe, version 5.4.3790.2182, faulting module
    esent.dll, version 5.1.2600.2180, fault address 0x000af01b.



    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74 Applicat

    0008: 69 6f 6e 20 46 61 69 6c ion Fail

    0010: 75 72 65 20 20 77 75 61 ure wua

    0018: 75 63 6c 74 2e 65 78 65 uclt.exe

    0020: 20 35 2e 34 2e 33 37 39 5.4.379

    0028: 30 2e 32 31 38 32 20 69 0.2182 i

    0030: 6e 20 65 73 65 6e 74 2e n esent.

    0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.

    0040: 32 36 30 30 2e 32 31 38 2600.218

    0048: 30 20 61 74 20 6f 66 66 0 at off

    0050: 73 65 74 20 30 30 30 61 set 000a

    0058: 66 30 31 62 f01b
     
    geoffatmhg, Feb 21, 2005
    #1
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  2. geoffatmhg

    Roland Guest

    [snips]

    Did you install or upgrade a plugin for Firefox lately (e.g. Flash,
    Java)? Or installed a new extension or theme?

    Do you have the Talkback Agent enabled? If Firefox crashes, the Talkback
    Agent kicks in and sends a report back to Mozilla.org (after you agree
    with it).

    AFAIK, the Talkback Agent (aka Quality Feedback Agent) is installed by
    default during the standard Firefox installation. The Talkback Agent, if
    installed, is located in the 'components' directory of the FF
    installation directory, e.g. C:\Program
    Files\MozillaFirefox1.0\components\talkback.exe.

    Start the Talkback Agent and make sure that menu Settings -> Turn Agent
    On is selected.

    Using the Incident ID, you can find a more detailed rapport at
    <http://talkback-public.mozilla.org>, and maybe pinpoint which Firefox
    component or DLL caused the crash.

    HTH,
    --
    Regards,

    Roland de Ruiter
    ___ ___
    /__/ w_/ /__/
    / \ /_/ / \
     
    Roland, Feb 22, 2005
    #2
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  3. geoffatmhg

    geoffatmhg Guest

    Interesting: You say that Talk Back Agent is installed by default. Not on my
    installion it isnt! All I have under components is Myspell and various
    javascripts relating to that.

    Is talkback installable separately?

    Thanks

    Geoff

    --
    Genuine personal replies please remove Z from address line
     
    geoffatmhg, Feb 22, 2005
    #3
  4. geoffatmhg

    geoffatmhg Guest

    I have had a look on Mozillazine and TalkBack seems only to be available on
    Thunderbird! Is this correct as I an running Mozilla FF 1.0.

    Thanks

    Geoff

    --
    Genuine personal replies please remove Z from address line
     
    geoffatmhg, Feb 22, 2005
    #4
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