Error 1706 why? Running Windows XP Home, Office 2003, Quicken 2004, Earthlink TotalAccess

Error 1706 why? Running Windows XP Home, Office 2003, Quicken 2004,
Earthlink TotalAccess

Have been pulling my hair out trying to help my senior citizen
neighbor with Earthlink via Time Warner Cable running WiFi.
Worked well for months until we installed Quicken 2004 on it.

Then all of a sudden Earthlink Icons for taskpanl.exe AND the actual
program itself would be deleted. This would cause a massive editing of
the registry, hours of conversations to Earthlink and so on for
reinstalls.

Had it perfect for the 3rd time yesterday. Tried every program under
the sun. Rebooted all was well. I left his house.

Today the user went into Quicken from a cold boot. Made a few entries
(no transmissions electronically with Quicken) and now is getting:

Error 1706 "Feature on network resources not available" (Note he has
only one PC connected via WifI on HP Laptop"

Or he gets Error 1706 No valid source could be found.........install
some .msi file and so on.... then at times he gets "The windows
installer cannot continue"

In the system tray are running ONLY Spyware Stormer and Norton
AutoProtect (AV version 2003). Was running Sygate Firewall Pro but we
thought that was causing the problem. XP firewall is not on. There is
no virus or trojan ot spyware-have run TDS3, Norton and online
scanners. Also run AdAware and Spybot.

Thanks so much.
Patty

 

It is probably asking for the Office 2003 cd as I believe Quicken adds a
plug-in to Office, when it does this it changes the installation path for
Office. Try inserting the Office cd when you get that message and let it
copy the files needed.

 

Will do.
Thanks,
Patty