DVD drive not recognized at boot- intermittent

Discussion in 'Computer Support' started by J. H. Holliday, May 2, 2005.

  1. I installed a second IDE/ATA optical drive (Samsung/Toshiba TS-H552U DVD
    burner) in the middle connector using cable select in a new Dell 8400 (WIN
    XP SP2) per Dell owner's manual. I enabled the drive location from the
    system setup menu. Usually everything works just fine.

    Periodically though, I get a pre-boot error message saying the drive slot
    isn't recognized and there is an F1 option to continue or F2 option to enter
    setup. When I get to setup, the drive is in fact enabled-- though had I gone
    straight to boot without going to the setup, it would not shop up in

    Usually I just power down and reboot-- and all is well for a few days. Then
    it does it again.

    Any ideas to fix?

    J. H. Holliday, May 2, 2005
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  2. J. H. Holliday

    Aquanaut Guest

    Best connection for a burner is on its own IDE channel.Or atleast set as
    Avoid using cable select for burners.
    Try reconfiguring your system,hard drives on one IDE ,optical on IDE2
    Aquanaut, May 3, 2005
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  3. The exact setup here is the hard drive is SATA, the optical drive that came
    with the computer was an IDE CD burner. I added the IDE DVD burner.

    Would it work to set the two optical drives to Master and Slave rather than
    both on cable select?

    J. H. Holliday, May 3, 2005
  4. J. H. Holliday

    Aquanaut Guest

    As you have a problem--try it.
    Why have a cd and a dvd burner,your dvd burner will do both.Would make more
    sense to have a dvd player drive in place of the cd burner.
    Do you have different software(burn)installed for each drive?---some do not
    sit comfortably with each other.
    Aquanaut, May 3, 2005
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