Downloading updates

Discussion in 'Computer Support' started by Zaphod, Dec 31, 2005.

  1. Zaphod

    Zaphod Guest

    When I got my new computer last week, I got online and checked for
    updates to windows and my antivirus/spyware software (Norton internet
    security). I did download some but I am not sure if I got all the
    needed updates.

    Now I want to go back in and check that I got all the updates but when
    I log on (I use AOL) and I bring up either the Windows update or the
    Norton update, the computer won't load the update page for either one.

    When I log off and try to shut the computer down, it takes a long time
    for shutdown. After several minutes, a window pops up that shows one of
    the AOL files or programs is shutting down. A few minutes later,
    another window pops up and shows another AOL file or program is
    shutting down.

    I am wondering if this is a problem with the browser, windows update
    software or possibly even the firewall or something else.

    Suggestions anybody?

    Thanks, David
    Zaphod, Dec 31, 2005
    1. Advertisements

  2. Zaphod

    philo Guest

    try going directly to the windows update site...
    if you hit the start button...there should be an update tab near the very

    btw: you really should consider getting rid of AOL...
    you pay more ...& all you get in return is more problems
    philo, Dec 31, 2005
    1. Advertisements

  3. Beauregard T. Shagnasty, Dec 31, 2005
  4. Get rid of AOHell
    Steve and Debs, Dec 31, 2005
  5. Zaphod

    Zaphod Guest

    It's not there. When I go into windows update I have to open the
    control panel and click on windows update or open Internet Explorer and
    open it through the tools tab.
    I have been meaning to do that. I have already opened an email account
    through hotmail. I am thinking of trying PeoplePC or NetZero.

    I think for a small fee, I can check a hotmail email account using
    Outlook. That way, If I don;t like an ISP, I can change without
    screwing my e-mail address.

    Thanks, David
    Zaphod, Dec 31, 2005
  6. Zaphod

    Zaphod Guest

    The firewall was activated. I started getting questions abuot what
    software to allow access to the internet as soon as I tried to sign on.

    Thanks, David
    Zaphod, Dec 31, 2005
  7. Zaphod

    Toolman Tim Guest

    In philo spewed forth:
    In WinXP you have to click on Start, then All programs, and then Windows
    Update is at the top of that list.
    Toolman Tim, Dec 31, 2005
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.