dial-in user fails on 3640

Discussion in 'Cisco' started by Ivana, Jan 28, 2004.

  1. Ivana

    Ivana Guest

    Hello,

    I have a problem with dial-in user on cisco 3640. I would appreciate if
    someone can help me. When I try to connect from my PC (Windows 2000) with
    username, password and CHAP autentification I get the following message on
    my PC:

    Error 619: The specified port is not connected

    and on telnet screen on cisco 3640 I get following debug message:


    1w6d: ISDN BR0/0: Incoming call id = 0x0B2F, dsl 0
    1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_INCOMING_CALL
    1w6d: ISDN BR0/0: HOST_INCOMING_CALL: voice_answer_data = FALSE
    1w6d: ISDN BR0/0: RM returned call_type 0 resource type 0
    1w6d: ISDN BR0/0: isdn_send_connect(): msg 4, call id 0xB2F, ces 1 bchan 0,
    call type DATA
    1w6d: %LINK-3-UPDOWN: Interface BRI0/0:1, changed state to up
    1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_CONNECT
    1w6d: ISDN BR0/0: Event: Connected to xxxxxxxx on B1 at 64 Kb/s
    1w6d: ISDN BR0/0: Event: Hangup call to call id 0xB2F
    1w6d: ISDN BR0/0: process_disconnect(): call id 0xB2F, call type is DATA,
    b_idb 0x61BF6D7C, ces 1, cause Normal call clearing(0x10)
    1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_DISCONNECT_ACK
    1w6d: ISDN BR0/0: HOST_DISCONNECT_ACK: call type is DATA
    1w6d: %LINK-3-UPDOWN: Interface BRI0/0:1, changed state to down
    1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_DISCONNECT_ACK
    1w6d: ISDN BR0/0: HOST_DISCONNECT_ACK: call type is DATA

    I don't know why I am connected and then disconnected. User and password are
    OK. IOS version on 3640 is "flash:c3640-is56i-mz.121-2.T.bin". Is it a
    problem in Windows2000 or IOS version has some ISDN bugs?
    Anyone have a clue what might it be? And how can I solve this problem?

    Nice regards,
    Ivana
     
    Ivana, Jan 28, 2004
    #1
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  2. Turn on some better debugs, to see what's happening.

    conf term
    service timestamp debug date msec
    end

    undebug all
    debug isdn q931
    debug ppp nego

    ---

    ~ Hello,
    ~
    ~ I have a problem with dial-in user on cisco 3640. I would appreciate if
    ~ someone can help me. When I try to connect from my PC (Windows 2000) with
    ~ username, password and CHAP autentification I get the following message on
    ~ my PC:
    ~
    ~ Error 619: The specified port is not connected
    ~
    ~ and on telnet screen on cisco 3640 I get following debug message:
    ~
    ~
    ~ 1w6d: ISDN BR0/0: Incoming call id = 0x0B2F, dsl 0
    ~ 1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_INCOMING_CALL
    ~ 1w6d: ISDN BR0/0: HOST_INCOMING_CALL: voice_answer_data = FALSE
    ~ 1w6d: ISDN BR0/0: RM returned call_type 0 resource type 0
    ~ 1w6d: ISDN BR0/0: isdn_send_connect(): msg 4, call id 0xB2F, ces 1 bchan 0,
    ~ call type DATA
    ~ 1w6d: %LINK-3-UPDOWN: Interface BRI0/0:1, changed state to up
    ~ 1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_CONNECT
    ~ 1w6d: ISDN BR0/0: Event: Connected to xxxxxxxx on B1 at 64 Kb/s
    ~ 1w6d: ISDN BR0/0: Event: Hangup call to call id 0xB2F
    ~ 1w6d: ISDN BR0/0: process_disconnect(): call id 0xB2F, call type is DATA,
    ~ b_idb 0x61BF6D7C, ces 1, cause Normal call clearing(0x10)
    ~ 1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_DISCONNECT_ACK
    ~ 1w6d: ISDN BR0/0: HOST_DISCONNECT_ACK: call type is DATA
    ~ 1w6d: %LINK-3-UPDOWN: Interface BRI0/0:1, changed state to down
    ~ 1w6d: ISDN BR0/0: LIF_EVENT: ces/callid 1/0xB2F HOST_DISCONNECT_ACK
    ~ 1w6d: ISDN BR0/0: HOST_DISCONNECT_ACK: call type is DATA
    ~
    ~ I don't know why I am connected and then disconnected. User and password are
    ~ OK. IOS version on 3640 is "flash:c3640-is56i-mz.121-2.T.bin". Is it a
    ~ problem in Windows2000 or IOS version has some ISDN bugs?
    ~ Anyone have a clue what might it be? And how can I solve this problem?
    ~
    ~ Nice regards,
    ~ Ivana
    ~
    ~
    ~
     
    Aaron Leonard, Jan 28, 2004
    #2
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  3. Ivana

    Ivan Ostres Guest

    This debug do not show any errors. That means that your ISDN is working
    just fine. It would be good if you can give us some ppp debugs
    (negotiation and authentication would do good).
     
    Ivan Ostres, Jan 29, 2004
    #3
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