[QUOTE] In Device View>> View Installed Packages. Make sure the 800 series is in there. It is a default platform, so it should be there. Just another thing to check.[/QUOTE] Yes, V6.0 [QUOTE] This might be a dumb one....You have clicked Edit>>Rediscover devices when you have the Network Topology Layer 2 view open...right?[/QUOTE] 1000 times :)