Customs Charges Update

Discussion in 'DVD Video' started by Dragon, Oct 22, 2004.

  1. Dragon

    Dragon Guest


    Thought I would update you all, I don't know if some of you read on this ng
    last week but I was charged £7.17 for 3 dvds I got delivered from dvdpacific
    which when I ordered came to less than the £18.00 charge, well on the box I
    received the charge was $32.50 which is 17.87 if you check with

    Anyway been in touch with customs and they say it is a mistake on there
    behalf but I need to send the box with the proof on to them so hopefully I
    should get a reimburse

    Dragon, Oct 22, 2004
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  2. Dragon

    CW Guest

    $32.50 which is 17.87 if you check with

    It's £18.13 according to HMCE rates of exchange for October (£1 = $1.7925)
    CW, Oct 22, 2004
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  3. Dragon

    POD {Ò¿Ó} Guest

    The thought of CW cajoles my mind into reminiscing about the smell of
    poppy seeds and the image of morning dew making glint in
    the crisp autumn rays of a mature sun.
    I wonder which date they take when calculating it? As you may order it
    when the excange rate is good, but the day it comes through UK customs, it
    maybe bad, Wonder what the law is?
    POD {Ò¿Ó}, Oct 22, 2004
  4. Dragon

    sword-master Guest

    "It is the date of goods entering the country / the date it is presented to
    customs for charge to be calculated not the date of order, as C&E cannot
    reasonably be expected (or probably even able due to various data protection
    acts) to investigate and confirm what date you ordered it. Import duty/VAT
    are simply the fees paid to physicaly bring the goods into the country and
    are levied at the time the import occurs."

    That was the response a VAT specialist at the firm of accountants I work for
    (in IT) gave me when I asked the same question as rates changed and nudged
    an order of mine over the limit (but C&E/Royal mail missed it - sigh of

    sword-master, Oct 22, 2004
  5. Dragon

    Dragon Guest

    I see that but if that's the case then buying from the likes of dvdpacific
    and soon is wrong as they are from USA so shouldn't there rates be what
    customs go on not there own, I have checked with all week since I
    got the goods and not once has the exchange rate gone over £18 so either
    customs are wrong or xe>com are wrong which one is it

    Dragon, Oct 23, 2004
  6. Dragon

    JF Sebastian Guest

    I wonder which date they take when calculating it? As you may order it
    The customs rates only change once a month (usually), so it shouldn't be
    that much a surprise. If you didn't know yet, they are available at
    HMCE's site Select "Import & Export" at the
    top, then "Rates, Codes & Tools" on the left.
    JF Sebastian, Oct 23, 2004
  7. Dragon

    Damon Guest

    "Dragon" <> Scratched looked thoughtful,
    scratched his beard and wrote
    DVDPacific USA
    DVDSoon is Canadian

    Damon, Oct 23, 2004
  8. Dragon

    John Howells Guest

    HMCE publish the rates to be applied.

    John Howells
    John Howells, Oct 23, 2004
  9. Dragon

    Dragon Guest

    I see what your saying then that means the rates companies put on their
    sites are wrong then, as my order with pacific was under 18 pound then the
    have mislead me as there rates should be the same as customs surely

    Dragon, Oct 23, 2004
  10. Dragon

    Dr Zoidberg Guest

    No , because there is no single fixed exchange rate , even on the same day.

    You as an ordinary member of the public would be charged a different rate if
    you were buying or selling money for a holiday.
    That would in turn be different from the rates a business would use or that
    a credit card company might apply to transactions. can only offer a guide , just as the shops do because they have no
    way of knowing what rate your card company will use.

    C&E use a single rate for all of their calculations which tends to be
    somewhere in the middle of the range


    "We are now up against live, hostile targets"

    "So, if Little Red Riding Hood should show up with a bazooka and a bad
    attitude, I expect you to chin the bitch! "
    Dr Zoidberg, Oct 23, 2004
  11. Dragon

    John Howells Guest

    And if they use that rate you'll probably complain that this is not what was
    charged to your credit card. Besides which, if you order in July and it is
    not shipped until August they cannot know the HMCE rate that will then
    apply. A site can only mislead you if you believe that can quote a single
    correct rate. They cannot. Different credit cards will charge different
    rates, even at the same moment, and the rate from any one card can vary
    within a particular day, and HMCE have their own rate, which is usually
    stable for a month. Any exchange rate quoted on a supplier web site can
    never be more than a guide.

    John Howells
    John Howells, Oct 23, 2004
  12. Dragon

    Dragon Guest

    Ok I agree with that aswell, so why cant customs have a policy where if you
    can prove to them that you paid under the 18 pound mark then you wont have
    to pay any extra, even thought the box price from pacific on there
    assumption and even thought it is only a guide both state I was under
    the price guideline

    Dragon, Oct 23, 2004
  13. Dragon

    John Howells Guest

    If you want to change the rules then write to Gordon Brown. Good luck!

    John Howells
    John Howells, Oct 23, 2004
  14. Dragon

    nobby Guest

    Are you the fat pig, who goes by the name of Bumper, that goes in the White Lion?
    nobby, Oct 23, 2004
  15. Dragon

    Biz Guest

    Why dont you ask them?
    Biz, Oct 24, 2004
  16. Dragon

    PeteGibbs Guest

    Customs will calculate duty and vat on the amount you paid $32.50 at their rate
    of exchange for October. How much you pay via a credit card is irrelevant,
    because Customs & Excise work on the invoice value + shipping and handling to
    arrive at the dutiable/vat value of the goods. You are then calculated duty and
    vat on this price, but also bear in mind duty is also vatable.
    PeteGibbs, Nov 4, 2004
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