could this be a virus?can anyone help?

Discussion in 'Computer Support' started by jennyjh18, Aug 23, 2003.

  1. jennyjh18

    jennyjh18 Guest

    Hi .my daughters comp has become very are playing up,mouse
    keeps disappearing.we are getting error messages to say.powrprof.dll and
    winspool.drv are missing or corrupted?in misconfig-system .ini.there are 2
    items one is a list of strange characters with the words "ducky" and
    "adobe"inbetween the charactors the other is a line of vertical bars.could
    this be a virus.?can anyone help please.many thanks .jenny
    jennyjh18, Aug 23, 2003
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  2. jennyjh18

    slumpy Guest

    "So, Mr Slumpy you *really* are the perpetual comedian, aren't you ?" I
    threw back my head and roared with laughter as jennyjh18 continued:
    You /do/ run AV software, /obviously/ ?
    Have you tried scanning your system ?
    slumpy, Aug 23, 2003
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  3. jennyjh18

    °Mike° Guest

    What version of Windows?

    °Mike°, Aug 23, 2003
  4. jennyjh18

    jennyjh18 Guest

    hi .yes she does run avg.which is updated regularly.we have run a full scan
    with no results.she is running windows me.
    jennyjh18, Aug 23, 2003
  5. jennyjh18

    Smoker Guest

    Probably not a virus but similar in that Windows deteriorates over time and
    needs to be installed from square one on a newly formatted hard drive. If
    you have Win98 install it instead of ME which is more problem prone. When
    you format a drive you lose everything on it so backup what you want to save
    somewhere like on a CD or partition or other hard drive.
    Smoker, Aug 23, 2003
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