Having seen some discussion here recently I obtained one of these devices. On paper they look great but configuring them is a nightmare. Two questions: 1 Where is the best place to find a user-friendly set of instructions for configuration in UK? 2 To my amazement the SPA 3102 doesn't seem to have any facility to backup the user settings to a file. Is that right or am I missing something? If the manufacturer can't be bothered to offer this facility is there any other method of backing it up (apart from manually noting all the values?)