Computer crashes using AOL9

Discussion in 'Computer Support' started by RCB, Aug 23, 2004.

  1. RCB

    RCB Guest


    I just built an inexpensive computer for a friend's mom who's lives a couple
    of hours away. Everything works well (a captive audience) until she tries
    to log onto the internet using aol9 and then suddenly she gets the BSOD.
    Components are listed below:

    Chassis: Codegen L-6018-1-S2F (SECC w/400 PS)
    MB: Albatron KX400-8X
    CPU: AMD XP2000+
    Ram: Crucial 256mb pc2100
    vid: MSI Geforce4 MX4000-T64 (w/ latest nvidia 6.1.77 drives); DX 9.0b
    modem: USR oem V.92 (Conexant chipset 6.01.12) softmodem 3090 (drivers from
    USR ftp link)
    HDD: WD 40gb w/8 mb cache
    FDD & CD: Sony pulls from the old Pentium system
    OS: XP Pro w/SP1
    anti virus + firewall: PC Trillin 8.1

    Will aol 8.0 be better than 9?
    I may not be able to get to her place for a couple of weeks to take a closer
    look myself. Until then I've been trying to problem solve by phone. Any
    suggestions would be most helpful. TIA.

    RCB, Aug 23, 2004
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  2. RCB

    madmax Guest

    Ask her to start the AOL and write down the error code.
    You could have put in a little more ram for her :)

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    madmax, Aug 23, 2004
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  3. RCB

    Scraggy Guest
    Scraggy, Aug 23, 2004
  4. RCB

    philo Guest

    if the machine crashes *only* with AOL
    then you should try an earlier version
    or better still get rid of AOL entirely
    philo, Aug 23, 2004
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