compaq question

Discussion in 'A+ Certification' started by me, Dec 17, 2004.

  1. me

    me Guest

    Got a question that I can't seem to find the answer for, and I have spoken
    with a "tech" from Hewlett Packard and the link they sent me to was dead, so
    I am at a loss.

    My question is this: I have a new compaq presario with approximately a 32Gb
    drive. I want to completely remove that drive and install a newer, larger
    drive, however my problem begins when I go to take the drive out--one side
    of the case is completely riveted shut, with no seeable method to remove it,
    and there is not enough distance between the inside section of the drive and
    the side of the case to slip a screwdriver in. Does anyone know how to
    remove the case without damaging it, or how to remove the drive itself?

    I have been to the Hp website and like all other aspects of HP--it is
    useless. I use the computer because it was basically free, and I did a few
    minor things to it and it now works great--unusual for an Hp... The link to
    the PDF file containging instructions on part removal, and case removal was
    a dead link--the pdf finished downloading, but there was nothing in it. I
    can't seem to find an Html version anywhere, so does anyone have any
    ideas--other than cutting or damaging the case, or throwing the entire
    computer out--both are not an option........

    Any help appreciated.
    me, Dec 17, 2004
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  2. me

    AG Guest

    If it's that hard to get it out either leave it there as a secondary or just
    unplug it and abandon it in place.

    AG, Dec 17, 2004
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  3. me

    Bum Guest

    Which Presario? I may no the procedure ....
    Bum, Dec 17, 2004
  4. me

    me Guest

    Model SR1103WM
    Serial Number CNC430085f

    It came from walmart. Abandoning it in place isn't an option. I need to
    gain access and find the procedure for removal of the case to gain access.

    Are there any special tools that HP or Compaq Technicians use to gain
    access? I know they simply don't abandon, because they are going to have to
    eventually replace there has to be a way.
    me, Dec 17, 2004
  5. me

    Bum Guest

    Here it the service manual from compaq, basically you need to remove the
    side, the front, and lift tabs to slide the dive out.
    Bum, Dec 18, 2004
  6. me

    Bum Guest

    Bum, Dec 18, 2004
  7. You can't post attachments in this newsgroup. Most news servers are just
    going to filter them out. Try e-mailing it to each other or something.
    Patrick Michael, Dec 18, 2004
  8. me

    Bum Guest

    Oops sorry. Did not mean to cause a problem.

    Bum, Dec 18, 2004
  9. me

    Bum Guest

    Ok ... go to HP website and search for the model of the computer. It is
    listed there I see.
    Bum, Dec 18, 2004
  10. me

    Tapioca Guest

    You want this link for manuals
    Tapioca, Dec 18, 2004
  11. me

    me Guest

    clicking on the link always does me no good--because it downloads and
    nothing displays--so it is virtually a dead link. Is there anyway to get an
    HTML version?> wrote in message news:...
    me, Dec 18, 2004
  12. me

    Thumper Guest

    Comes up fine for me
    To reply drop XYZ in address
    Thumper, Dec 19, 2004
  13. me

    Bum Guest

    removing the side panel
    1 Remove the side panel by loosening the screw that secures the panel to
    the PC chassis.

    2 Slide the panel back about 1 inch (2.5 cm), and then lift it off the

    removing the front panel

    This procedure is necessary only when removing or replacing an optical
    drive, memory card reader,diskette drive, or the hard disk drive.

    1 Press and hold down the square button (1) near the top front of the
    inside of the chassis. Press one tab and then press the other tab, toward
    the outside edge of the chassis.

    2 Remove the front panel.

    removing a drive
    1 Complete the procedures to prepare the PC, to remove the side panel,
    and to remove the front panel.

    2 Locate the drive you want to remove.

    3 Release the drive from the chassis by lifting the tab on the latch
    drive bracket, and then sliding the drive partway out of the bay. (The
    latch drive bracket secures the drives in their respective positions in
    the chassis.)

    4 Disconnect the power cable and data cable from the back of the drive
    you want to remove. Use a gentle rocking motion.

    5 Pull the drive out of the drive bay.

    6 If you are replacing the old drive with a new drive,remove the four
    guide screws (two on each side) from the old drive. You need these screws
    to install the new drive.

    replacing or adding a drive
    1 If necessary, remove the existing drive. See

    2 If you are adding a drive to an empty lower optical drive bay, you must
    remove the blank plate from the bay. To do so, insert a flat screwdriver
    into the blank plate slot (C) and rotate the screwdriver to break the
    blank plate out of the chassis. Discard the blank plate.

    3 Make sure the jumper on the new optical drive or hard drive is in the
    CS (Cable Select) position.

    4 Install four guide screws on the sides of the new drive (two on each
    side). The screws help guide the drive into its proper position in the

    5 Slide the drive partway into the drive bay, making sure to align the
    guide screws with the guide slots.

    6 Reconnect the power and data cables to your drive as indicated in the
    following illustrations.

    7 Push the drive the rest of the way into the bay until the drive snaps
    into place.

    8 Complete the procedures to replace the front panel,replace the side
    panel, and close the PC. See

    Now I hope this helps you solve this problem. If you need further
    assistance or need me to do it for you, it will be $250 to open the
    machine and another $250 to actually do the work... need to pay for those
    test somehow now .... ;)

    Contract system integrator, network and hardware upgrade specialist
    Bum, Dec 19, 2004
  14. me

    me Guest

    did that--didn't work.
    the problem arises when I have to get to the final two screws--I cannot
    because the case is riveted together.

    Going to improvise.
    me, Dec 19, 2004
  15. me

    me Guest

    and for $500 I could build a reasonably fast computer without the compaq

    there has to be a way--I mean HP has to service their own machines, so they
    have to have a method to remove the riveted side of a case--unless that is
    they just dispose of alot of PCs
    me, Dec 19, 2004
  16. No real harm done. It's just that "attachments", at least ones of the
    non-text kind, are usually only acceptable in newsgroups that are
    specificically labeled for "binaries." It really doesn't bother me much,
    being on a cable modem and all, but a lot of people have much slower
    Patrick Michael, Dec 19, 2004
  17. me

    Bum Guest

    Where are these final two screws located at? Is there a tray mechanism
    that needs to be slid out? Is there a drive cage that swings out? When I
    work on these machines this process works. That is why I am confused when
    you say final two screws.

    Bum, Dec 19, 2004
  18. me

    me Guest

    there are four screws--two accessible on the outside section of the drive
    where the case opens normally--two on the inside of the drive cage. Drive
    cage appears to be one piece attached to the case itself. No visible means
    of removing the cage---perhaps I am overlooking something simple.
    me, Dec 19, 2004
  19. me

    Bum Guest

    I have never seen the hardware configuration you are describing. So I am
    confused and unsure at this point. Perhaps someone else has seen this
    Bum, Dec 19, 2004
  20. Tom MacIntyre, Dec 19, 2004
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