Cisco 3620 EEPROM Problem

Discussion in 'Cisco' started by Jonathan, Jul 27, 2004.

  1. Jonathan

    Jonathan Guest

    I have a cisco 3620 router with the following problem:

    The EEPROM was erased on it. How can I get this back working;
    especially since it wiped out the E0/0 and S0 connections

    Does anyone have a Cisco 3620 router that would have the eeprom
    settings?

    Cisco wants $420.00 just to talk to me for tech support.

    --------------------------------------------------------------------------------------

    00:00:04: %PA-2-UNDEFPA: Undefined Port Adaptor type 0 in bay 0
    00:00:04: %LINK-4-NOMAC: A random default MAC address of
    0000.0c84.2522 has
    been chosen. Ensure that this address is unique, or specify MAC
    addresses for commands (such as 'novell routing') that allow the
    use of this address as a default.

    --------------------------------------------------------------------------------------

    Router#sh proto
    Global values:
    Internet Protocol routing is enabled
    Router#

    ----------------------------------

    Router#sh diag
    Slot 0:
    Unknown (type 0) Port adapter
    Port adapter is disabled
    Port adapter insertion time unknown
    EEPROM contents at hardware discovery:
    Hardware revision 0.0 Board revision UNKNOWN
    Serial number 0 Part number 00-0000-00
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 0
    EEPROM contents (hex):
    0x20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Current EEPROM contents:
    Hardware revision 255.252 Board revision UNKNOWN
    Serial number 0 Part number 00-0255-252
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 0
    EEPROM contents (hex):
    0x20: 00 00 FF FC 00 00 00 00 00 00 FF FC 00 00 00 00
    0x30: 00 00 FF FC 00 00 00 00 00 00 FF FC 00 00 00 00

    Router#


    -------------------------------------

    Router#test pas eeprom
    Use NMC93C46 ID EEPROM [y]:
    Port Adaptor [0]:
    Port 0 eeprom (? for help)[?]: d
    PA 0, 0x00: FF FF FF FF FF FF FF FF
    PA 0, 0x08: FF FF FF FF FF FF FF FF
    PA 0, 0x10: FF FF FF FF FF FF FF FF
    PA 0, 0x18: FF FF FF FF FF FF FF FF
    PA 0, 0x20: FF FF FF FF FF FF FF FF
    PA 0, 0x28: FF FF FF FF FF FF FF FF
    PA 0, 0x30: FF FF FF FF FF FF FF FF
    PA 0, 0x38: FF FF FF FF FF FF FF FF
    PA 0, 0x40: FF FF FF FF FF FF FF FF
    PA 0, 0x48: FF FF FF FF FF FF FF FF
    PA 0, 0x50: FF FF FF FF FF FF FF FF
    PA 0, 0x58: FF FF FF FF FF FF FF FF
    PA 0, 0x60: FF FF FF FF FF FF FF FF
    PA 0, 0x68: FF FF FF FF FF FF FF FF
    PA 0, 0x70: FF FF FF FF FF FF FF FF
    PA 0, 0x78: FF FF FF FF FF FF FF FF

    Port 0 eeprom (? for help)[D]:
     
    Jonathan, Jul 27, 2004
    #1
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  2. You have an incompatible version of IOS installed. The installed IOS does
    not have a driver for the cards you have installed. I assume you mean
    "flash" when you say "EEPROM"

    Your only option is to get a supported version and install it using XMODEM
    from the ROM monitor. A tedious process. Search for "xmodem" and "rommon"

    How did it end up in this state?

    Show version would be useful.
     
    Phillip Remaker, Jul 28, 2004
    #2
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