Ok, I have another question regarding this Switch. I have successfully configured the switch to give our voice traffic priority, and can gain access through the console port. However, after configuring the switch and rebooting I can no longer ping the switch (I used to be able to do so) and I can not gain access through telneting from other terminals. Once again, I used to be able to telnet in, I just didn't have the correct password. I have the switch performing the way I want (I think), but I don't want to have to connect a console terminal up and do a password recovery every time I need to make an adjustment. I am a software engineer, not a network guru or Cisco certified tech so I would appreciate if you gurus would cough up some of your magic. Bill