cisco 2621 problem

Discussion in 'Cisco' started by dmc, Feb 26, 2006.

  1. dmc

    dmc Guest

    Hello all,

    Somebody has given me a broken 2621 to look at.
    The router boots ok, but it does not show any of the interfaces. It has
    2 fa's and 1 serial (WIC1T).

    I put a new IOS on it, still no interfaces are showing.

    Any suggestions?

    Thx in advance

    Dmc
     
    dmc, Feb 26, 2006
    #1
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  2. dmc

    Merv Guest

    config the following if it i snot already

    conf t
    logging buffer 10000 debug
    exit
    wri mem



    Re boot router and post the output for the following commands:

    term len 0
    show version
    show diag
    sh log
     
    Merv, Feb 26, 2006
    #2
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  3. dmc

    dmc Guest

    hi, thanks for swift response, here is the info...
    ######
    Router#sh ver
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    Image text-base: 0x80008088, data-base: 0x80989870

    ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

    Router uptime is 0 minutes
    System returned to ROM by reload
    System image file is "flash:c2600-i-mz.122-5d.bin"

    cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes
    of memory
    ..
    Processor board ID JAE07470EHW (3515829974)
    M860 processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    32K bytes of non-volatile configuration memory.

    Configuration register is 0x2102
    ######
    Router#show diag

    Router#sh log
    Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0
    flushes,
    0 overruns)
    Console logging: level debugging, 2 messages logged
    Monitor logging: level debugging, 0 messages logged
    Buffer logging: level debugging, 4 messages logged
    Logging Exception size (4096 bytes)
    Trap logging: level informational, 11 message lines logged

    Log Buffer (10000 bytes):

    00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has
    been chosen. Ensure that this address is unique, or specify MAC
    addresses for commands (such as 'novell routing') that allow the
    use of this address as a default.
    00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
    00:00:07: %SYS-5-RESTART: System restarted --
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a
    cold start
    #######
     
    dmc, Feb 26, 2006
    #3
  4. dmc

    dmc Guest

    hi, thanks for swift response, here is the info...

    ######
    Router#sh ver
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    Image text-base: 0x80008088, data-base: 0x80989870

    ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

    Router uptime is 0 minutes
    System returned to ROM by reload
    System image file is "flash:c2600-i-mz.122-5d.bin"

    cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes
    of memory
    ..
    Processor board ID JAE07470EHW (3515829974)
    M860 processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    32K bytes of non-volatile configuration memory.

    Configuration register is 0x2102

    ######
    Router#show diag

    Router#sh log
    Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0
    flushes,
    0 overruns)
    Console logging: level debugging, 2 messages logged
    Monitor logging: level debugging, 0 messages logged
    Buffer logging: level debugging, 4 messages logged
    Logging Exception size (4096 bytes)
    Trap logging: level informational, 11 message lines logged

    Log Buffer (10000 bytes):

    00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has
    been chosen. Ensure that this address is unique, or specify MAC
    addresses for commands (such as 'novell routing') that allow the
    use of this address as a default.
    00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
    00:00:07: %SYS-5-RESTART: System restarted --
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a
    cold start
    #######
     
    dmc, Feb 26, 2006
    #4
  5. dmc

    Merv Guest

    If there are any WIC cards are network modules in the router, remove
    them then reboot and try the above show commands again.

    Post results
     
    Merv, Feb 26, 2006
    #5
  6. dmc

    dmc Guest

    There was 1 serial WIC1T, its now removed, here is the info:

    #############
    Router#sh ver
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    Image text-base: 0x80008088, data-base: 0x80989870

    ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

    Router uptime is 2 minutes
    System returned to ROM by power-on
    System image file is "flash:c2600-i-mz.122-5d.bin"

    cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes
    of memory
    ..
    Processor board ID JAE07470EHW (3515829974)
    M860 processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    32K bytes of non-volatile configuration memory.

    Configuration register is 0x2102

    ###############
    Router#sh diag

    Router#sh log
    Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0
    flushes,

    Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0
    flushes,

    Console logging: level debugging, 2 messages logged
    Monitor logging: level debugging, 0 messages logged
    Buffer logging: level debugging, 4 messages logged
    Logging Exception size (4096 bytes)
    Trap logging: level informational, 11 message lines logged

    Log Buffer (10000 bytes):

    00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has
    been chosen. Ensure that this address is unique, or specify MAC
    addresses for commands (such as 'novell routing') that allow the
    use of this address as a default.
    00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
    00:00:07: %SYS-5-RESTART: System restarted --
    Cisco Internetwork Operating System Software
    IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE
    (fc1)
    Copyright (c) 1986-2002 by cisco Systems, Inc.
    Compiled Sat 02-Feb-02 03:36 by kellythw
    00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a
    cold star
    t
    Router#sh int
    Router#sh interfaces

    Router#
     
    dmc, Feb 26, 2006
    #6
  7. dmc

    Merv Guest

    Reboot into ROMMON mode (Ctrl-C) and enabling diagnostics

    Capture the console output to see if any info is provided


    #



    rommon 2 > confreg

    Configuration Summary
    enabled are:
    diagnostic mode
    load rom after netboot fails
    break/abort has effect
    console baud: 9600


    do you wish to change the configuration? y/n [n]: y
    <<<<<<<<<<<<<<<<<<<
    disable "diagnostic mode"? y/n [n]:
    enable "use net in IP bcast address"? y/n [n]:
    disable "load rom after netboot fails"? y/n [n]:
    enable "use all zero broadcast"? y/n [n]:
    disable "break/abort has effect"? y/n [n]:
    enable "ignore system config info"? y/n [n]:
    change console baud rate? y/n [n]:
    change the boot characteristics? y/n [n]:
     
    Merv, Feb 26, 2006
    #7
  8. dmc

    dmc Guest

    Ok, tried that, here is output:
    ###
    reset


    System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)
    Copyright (c) 2002 by cisco Systems, Inc.

    Testing lower main memory - data equals address
    Testing lower main memory - checkerboard
    Testing lower main memory - inverse checkerboard
    Clearing lower 4K memory for cache initialization
    Clearing bss

    Reading monitor variables from NVRAM

    Enabling interrupts

    Enabling instruction cache

    Reading cookie

    Initializing main memory

    Sizing NVRAM

    Initializing PCI subsystem

    Exiting init

    C2600 platform with 98304 Kbytes of main memory


    rommon 1 >
     
    dmc, Feb 26, 2006
    #8
  9. dmc

    Merv Guest

    Merv, Feb 26, 2006
    #9
  10. dmc

    ciscodagama Guest

    If the PCI bus or the bridge is indeed at fault, confirmation and/or
    more clues could be obtained by using the "show pci hardware" and "show
    c2600" commands.

    Cisco da Gama
    http://ciscostudy.blogspot.com
     
    ciscodagama, Feb 26, 2006
    #10
  11. dmc

    dmc Guest

    Hi all,

    Here is some more output...
    ######
    Router#sh pci hardware
    XILINX Host-PCI Bridge Registers
    device/vendor ID = 0x401310EE
    status/command = 0x040001C6
    PCI Slave Base Reg 0 = 0x00000000
    PCI Slave Base Reg 1 = 0x00000000

    #######
    resRouter#sh c2600
    C2600 Platform Information:01 = [ EC000000 ]000BFC4
    Interrupts:
    Level

    Assigned Handlers...
    memsize

    Vect Handler # of Ints Name

    ncomp_size
    00 803F79C8 00000000 Xilinx bridge error interrupt :
    0x004FD515
    comp_ch
    01 803B7664 0002186B MPC860 TIMER INTERRUPT
    uncomp_checksum : 0x9A916685
    02 803EC758 000002F9 16552 Con/Aux
    Interrupt############################################
    04 803F645C 00000000 PA Network Management Int Handler
    #######################################################
    05 803E9BF0 00000000 Timebase Reference Interrupt

    ###########
    06 803F64AC 00000000 PA Network IO Int Handler#############

    Level 06 = [ C0000000 ]
    Level 07 = [ 00000000 ]

    SIU_IRQ_MASK = FFFFFFFF SIEN = EF00xxxx Current Level = 00
    Spurious IRQs = 00000000 SIPEND = 0000xxxx

    Interrupt Throttling:
    Throttle Count = 00000000 Timer Count = 00000000
    Netint usec = 00000000 Netint Mask usec = 000003E8
    Active = 0 Configured = 0
    Longest IRQ = 00000000

    IDMA Status:
    Requests = 00000000 Drops = 00000000
    Complete = 00000000 Post Coalesce Frames = 00000000
    Giant = 00000000
    Available Blocks = 256/256

    PLD Status:
    PLD version information not available.

    Router#
     
    dmc, Feb 26, 2006
    #11
  12. dmc

    ciscodagama Guest

    Here is the output from this command from a functioning 2600 -

    router# show pci hardware

    XILINX Host-PCI Bridge Registers:
    Vendor / Device ID: 0x401310EE
    Status / Command: 0x040001C6
    PCI Slave Base Reg 0: 0x00000000
    PCI Slave Base Reg 1: 0x04000000
    correctly programmed. It is possible that some error on the PCI bus
    caused IOS to not even initialize the base registers or the PCI
    subsystem at all. The vendor/device id seems correct, however. What
    seems surprising is that IOS was not more verbose about the errors it
    seemingly ran into at init time. I would expected have some error
    messages about any PCI issues.

    Another thing in the init-time error messages you posted earlier is the
    message about using a random default MAC address. That error usually
    happens if the read-only device that has the base MAC address of the
    device is not being read correctly. It will be a EEPROM or a PLD or
    something like that. Perhaps that error is also somehow causing an
    init of the PCI subsystem to be skipped completely.

    The "show c2600" indicates that there were no error interrupts and so
    that seems ok.

    Cisco da Gama
    http://ciscostudy.blogspot.com
     
    ciscodagama, Feb 26, 2006
    #12
  13. dmc

    Merv Guest

    PLD info not being available is another indication of the problem

    show c2600 from one of my lab routers shows the following:

    PLD Status:
    Version string burned in chip: "B829052698"
    New version after next program operation: "B829052698"
    PLD family type: "2096"
    PLD chip ID: 0x0013
    Device is programmable
     
    Merv, Feb 26, 2006
    #13
  14. dmc

    Merv Guest

    Merv, Feb 26, 2006
    #14
  15. dmc

    dmc Guest

    Hi, tried the upgrade pld command, got response:

    No upgrade is required
     
    dmc, Feb 27, 2006
    #15
  16. dmc

    Merv Guest

    What to you see when displaying ROMMON cookie?



    rommon 1 > priv

    Password:0000

    rommon 2 > cookie

    cookie:
    01 01 00 b0 64 4c e5 40 43 20 00 ff 00 91 00 20
    00 00 00 00 00 00 00 00 4a 41 44 03 50 30 47 41
    34 02 03 00 00 00 00 00 00 ff ff ff 58 06 49 0b
    17 0d ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
     
    Merv, Feb 27, 2006
    #16
  17. dmc

    Merv Guest

    So is the router now a door stop ?
     
    Merv, Feb 28, 2006
    #17
  18. dmc

    dmc Guest

    Lol, no i aint given up on it yet Merv.

    Here is the output from cookie:

    ####
    rommon 2 > cookie

    cookie:
    01 01 00 0e 83 a1 46 e0 43 20 01 ff 03 6d 00 20
    00 00 00 00 00 00 00 00 4a 41 45 07 47 30 45 48
    57 01 00 00 00 00 00 00 00 ff ff ff 68 06 49 1e
    4a 02 ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
    ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
     
    dmc, Mar 7, 2006
    #18
  19. dmc

    Merv Guest

    That cookie looks good.

    The base MAC address of your router is 00-0e-83-a1-46-e0

    The process board id is 4a 41 45 07 47 30 45 48 57

    JAE07470EHW


    Have you physically inspected the motherboard to see if there are any
    burn or arc marks ?
     
    Merv, Mar 7, 2006
    #19
  20. dmc

    dmc Guest

    Merv,
    Any chance could you explain the cookie thing a bit further?
    I will check the internals next.

    David
     
    dmc, Mar 7, 2006
    #20
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