Canon S400 pics come out purple

Discussion in 'Digital Photography' started by k-man, Sep 17, 2007.

  1. k-man

    k-man Guest


    I've got a Canon S400. Several years old. Took beautiful pictures
    until recently. Now, images on the LCD and on the stored pictures are
    barely recognizable -- highly distorted, not quite purely blurry. In
    addition, there's a heavy purple hue over the entire picture (also
    both on the stored pics and through what shows up on the LCD). With
    the distortion, I was thinking a lens element might be out of place.
    But with the purple, I don't know. Sensor problem? Would a lens
    element be able to cause a heavy purple hue? I don't have any example
    pics to show yet. Though, I could post some. Not much to see
    really. It's just a purple, distorted mess. Any insight?

    k-man, Sep 17, 2007
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  2. k-man

    Bates Guest

    Dunno - could be the sensor - it's on the list of affected models....

    Free fix I believe.

    Bates, Sep 17, 2007
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  3. k-man

    Bruce. Guest

    Sounds like a gone bad sensor. In addtion to the link Bates posted, check
    the images here:

    Bruce., Sep 18, 2007
  4. k-man

    k-man Guest

    k-man, Sep 18, 2007
  5. k-man

    k-man Guest

    The description fits. I didn't know about that advisory.

    k-man, Sep 18, 2007
  6. k-man

    k-man Guest

    Bates, Bruce:

    Thanks for the reply. We got the camera back from Canon today and it
    is FIXED and was repaired FREE. Using their terminology on the work
    order, they said that they replaced the optical assembly. The camera
    came back clean as a whistle and is as good as new. Nice. Thanks
    very much for the information.

    k-man, Oct 9, 2007
  7. k-man

    Bates Guest

    Hey Kevin,

    Great news. Good to hear they honoured their word to fix the recalled
    camera. Way better than having to pay to fix it or have it replaced.

    Bates, Oct 9, 2007
  8. k-man

    Bruce. Guest


    Bruce., Oct 9, 2007
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