Canon A310 Repair, How long ?

Discussion in 'Digital Photography' started by bert, Jun 10, 2007.

  1. bert

    bert Guest

    Our Canon A310 suddenly started taking blurry pictures

    Looks like this <url>http://www.yourimagehost.com/usr/4025/
    i_IMG_0107.JPG</url>

    I read that Canon will repair it for free, even pay shipping.

    Has anyone here actually had the repair done ? How long did it take ?

    I need my digital camera especially for Ebay, etc and dont want to
    wait 6-8 weeks, should I just go ahead and upgrade to a 5.0 MP cam ?

    Thanks
    Bert
     
    bert, Jun 10, 2007
    #1
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  2. bert

    bert Guest

     
    bert, Jun 10, 2007
    #2
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  3. bert

    bert Guest

    ACTUALLY IT LOOKS LIKE THIS <img src="http://www.yourimagehost.com/
    is.php?i=136692&img=IMG_0107.JPG" border="0">
     
    bert, Jun 10, 2007
    #3
  4. bert

    bert Guest

    HERES THE IMAGE, IMEAN I THIS TIME http://www.yourimagehost.com/is.php?i=136692&img=IMG_0107.JPG
     
    bert, Jun 10, 2007
    #4
  5. I can also see that the photo has a magenta cast.Probably it would cost you
    more to repair this camera than buy a brand new one.Digital cameras, when
    they start developing problems, are already becoming obsolete.If Canon
    really would repair this camera for nothing, which I seriously doubt (it's a
    company not a charity)then you might give it a try.Companies typically
    charge a flat rate for looking at the cameras, like 120-150 euros, because
    they are extremely difficult to assemble/disassemble and to troubleshoot.
    Hope this helps,
     
    Tzortzakakis Dimitrios, Jun 10, 2007
    #5
  6. bert

    bert Guest

    You don't have to take my word for it. Im just quoting Canon (found it
    in this group)

    <url>http://www.usa.canon.com/consumer/controller?
    act=PgComSmModDisplayAct...</url>


    Affected products:

    -- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110,
    A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*),
    S400(*), S410(*), S500(*)


    Malfunction:
    It has been confirmed that the connecting parts of the internal wiring
    of the CCD used in affected products may become disconnected,
    especially if the affected products are stored or used in high-
    temperature and high-humidity environments. If this occurs, the signal
    is not output from the CCD normally in Shooting Mode, which may cause
    a distorted image or the absence of an image. This malfunction can be
    confirmed on the LCD monitor screen during shooting. The same
    malfunction also appears on the
    recorded image.

    Canon's Response:
    Effective immediately, and regardless of warranty status, Canon will
    repair, free of charge, the products listed above exhibiting the above-
    mentioned malfunction if Canon determines that the malfunction is
    caused by the CCD image sensor. Canon will also cover the cost of
    shipping and handling in connection with this repair.

    Really my question was to anyone who had the repair done. Was it
    really fixed for free and how long did it take ?

    Thanks
    Bert
     
    bert, Jun 10, 2007
    #6
  7. bert

    Roy G Guest

    Hi

    Why don't you just phone your Canon Repair Centre and ask them?

    If any of your main source of income depends on having a Working Camera, (or
    any other equipment), you should really have a Back-up item available before
    the main one breaks down.

    Roy G
     
    Roy G, Jun 11, 2007
    #7
  8. bert

    hpalencar Guest

    Bert, as someone whose admiration for Canon cameras has taken a
    nosedive (I thought I died and went to heaven when I got my hands on
    an A620 last year), let me tell you that you will be in for one
    roiling time of it if you send the camera in. Only after repeated and
    time-consuming phone calls to the service center did I receive a A710
    back (and it seems not to have been repaired, at least not that I can
    see).

    I wish you luck. I kind of think you're going to need it.
     
    hpalencar, Jun 11, 2007
    #8
  9. bert

    bert Guest

    A. I posted this on Sunday when then center was closed

    B. I expect to get a more honest answer from a consumer who has been
    through the process than from Canon

    C I do have a backup a Panansonic coolshot that worked fine with my
    old computer but I cant seem to get my new hp to recognize the the cf
    card but thats another thread
     
    bert, Jun 11, 2007
    #9
  10. Seconded.From my experience in repairing household devices(like washing
    machines, ranges,water heaters and the like)have found that small apparatus
    that is usually complicated (like irons, mixers, toasters and the like)is
    almost impossible to repair at a reasonable cost, effectively.People here
    are using those infamous halogen space heaters, which are cheap and quite
    efffective, but after they fail...alas.I liked very much the iP 4300 (Canon
    Photo), but for a camera I chose a nytech from Lidl (www.nytech.de) sorry
    canon...Although my sister's A20 2.2 megapixel(!) takes excellent
    4X5"photos...
     
    Tzortzakakis Dimitrios, Jun 11, 2007
    #10
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