Cannot open web links from withing Outlook

The PC in question has two users, both with admin privileges. One can open
hyperlinks in Outlook 2003 email and one cannot.

I have searched the web and MSKB and tried everything I could find.

I reset the "Reset Web Settings" in IE 6.

I tried to fix a possible corrupted reg key ~
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command ~ by
importing a new reg key as found in the various web sites. When I click the
new .reg file I get the message "cannot import".

If I go into the registry and click on the htmlfile folder, I get "cannot
open - error while opening key".

What are some other thing I can try?

Thanks....

 

Must be Wednesday again.

Look for any posts after the second Tuesday of each month.

 

And your point is?

 

Shit, it's been one of those weeks.

No.. Months.

No. Years. Yeah, that's it.

 

My point is this question is asked every second Wednesday after
peoples machines automatically download the Windows Update.

 

OK, please point me to a solution.

 

Here's about 18,000.

http://groups.google.com/groups?lnk=hpsg&q=cannot+open+links+in+Outlook

 

I've looked at about 17,000 before posting here and none of the "solutions"
work.

 

It sounds like a default browser issue in the user account which won't launch
hyperlinks. Got Firefox or something other than IE loaded up in that
account? Did hyperlinks work previously? When did you notice the
discrepansy?

Goto Internet Options > Programs tab (in that user account) and look at
Default web browser. Either make IE your default if it's not, and check
"Tell me if IE is not the default web browser" (mine is IE7, but previous is
similar). Apply and OK out, and then try your Outlook mail links. If you
want Tardzilla or any of that other stuff working your nerves, you can always
do that later... (o;


Best wishes to all for a safe and joyous holiday season.

--

If I ever opened a trampoline store, I don't think I'd call it
"Trampo-Land" because potential customers might think it was a
store for tramps, which is not the impression we are trying
to convey with our family-oriented store.

On the other hand, we would not arbitrarily prohibit tramps
from browsing, lounging, posing or testing the trampolines,
unless a tramp's gyrations seemed to be getting way out of control.

 

It's a friends PC so I don't use is very often and they don't tend to
complain as soon as things don't work as they should. At one time FF was
installed and the links worked fine from Outlook email. When they told me
they weren't working, the first thing I did was uninstall FF. Maybe I
should go through the registry and remove any leftover FF entries.

I did check in IE 6 internet options and IE is the default browser program.

Maybe I'll try installing IE 7 and see if that straightens out the mess.

I've used Mozilla/Firefox on two PCs at home and never ran into this
problem.

Thanks for your input.

 

Did you try this?
http://support.microsoft.com:80/kb/281679

 

I haven't come across that KB. I'll sure give it a try.

Thanks for the input.

 

I tried the suggestion is the referenced KB.

The only one with a problem was: regsvr32 mshtml.dll

Also, IE 7 will not install.

I've decided to bite the bullet and reinstall the OS.

 

Simple solution-download Mozilla Thunderbird and kiss stupid problems
good bye.