Cannot access internet while connected thru VPN

One remote user XP Pro, is complaining he can no longer browse the
internet while connected to VPN(Cisco VPN Client 3.5 to 1720 router).
He had no problems prior to installing a recent security update. No
other users experiencing problems, I guess its something to do with
the update but has anyone any idea what the problem may be?

Cheers

 

:One remote user XP Pro, is complaining he can no longer browse the
:internet while connected to VPN(Cisco VPN Client 3.5 to 1720 router).
:He had no problems prior to installing a recent security update. No
ther users experiencing problems, I guess its something to do with
:the update but has anyone any idea what the problem may be?

I don't know much about XP or the VPN client, but just to clear out
the obvious: is it possible that the settings on the client changed
so that split tunneling is no longer being requested?

Also, have you tried reinstalling the VPN client? There's also
a 4.0 version of the client now.

 

Funny, I'm having the same issue with Sonicwall Global VPN Client running on
XP Pro. Seems to be an issue with DNS resolution. What happens if you do an
nslookup while the VPN tunnel is active?

 

It's a knowing problem. You have to configure that the "default route" is
NOT changed to the VPN server. Open the properties for your VPN connection.
Go to "Network". Double click on TCP/IP protocol. Use button "Advanced".
Uncheck the feature "default gateway ..."

 

If you uncheck the default gateway in your VPN, then your internet browsing
will not route through the tunnel. I have the same problem with XP Pro, but
I believe the actual problem was I am experiencing it VPDN on the router
in conjuction with NAT.

 

If you uncheck the default gateway in your VPN, then your internet

Yes, and in most cases this is what you want. Why should your internet
browsing go through the VPN tunnel ? Only your network access should go
through the VPN tunnel.

 

Program ended abnormally on 19/09/2003 06:58, Due to a catastrophic Nik
Futter error:

And then you become a backdoor into your network.

 

Thanks

Thanks a lot for help!

 

You are the man! It works!

Regards.

 

Can browse, but now can't access network

I've been having this same problem using the VPN client built into Windows XP Pro, and when I uncheck the "Use remote default gateway" option, yes, I can browse while connected to the VPN, but I can no longer ping (or access) remote computers. Thus, while it fixes the browsing issue, it also defeats the whole purpose of a VPN. It works automatically on another laptop with Windows Vista (go figure!), without having to make any changes in it's default configuration, but not on this OS. Help?