Hi,\n I recently finished my MCAD certification, even though the mcp site was \nupdated, I did not receive any confirmation on clearing the exam(70-320). \nItâ€™s been 5 weeks since I ordered the welcome kit, and I have still not \nreceived it. Just to enquire I tried the Asia region Microsoft helpline \n1800111100 and shockingly there is an engaged dial tone. I also sent an email \nto [email][/email] and have not received any response from them as \nwell. I am surprised with the lapses in the regional support. Could someone \nplease help me out?\nThanks in advance..