Can Not Send e mails from Outlook Express...

Discussion in 'Computer Support' started by Anil Pasnani, Jan 21, 2005.

  1. Anil Pasnani

    Anil Pasnani Guest


    I would appreciate if anyone can help me to solve my following problem with
    e mails and OE.

    I have Outlook Express 6 and WindowsXP with SP2 installed.
    I can not send any e mails from my outgoing smtp server.and get the messege:

    An unknown error has occurred. Account: '', Server:
    '', Protocol: SMTP, Server Response: '500 Unsupported
    command.', Port: 25, Secure(SSL): Yes, Server Error: 500, Error Number:

    I can receive my emails in OE with the same email ID from the Incoming POP3
    mail server.
    I have Nortan Antivirus Prog set up for email scanning ON and also have
    Router installed.So shall I have to change anything with my servers
    Anil Pasnani, Jan 21, 2005
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  2. Anil Pasnani

    Mike Easter Guest

    I think there's a Norton/Symantec deficiency/incompatibility vis SSL.
    See these two forum discussions:,11766686
    Mike Easter, Jan 21, 2005
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  3. Anil Pasnani

    Joel Rubin Guest

    Maybe you don't want SSL? I know MSN uses it and Gmail uses it but I
    don't think most ISP's do.

    Tools, accounts, highlight your account, hit properties, advanced, and
    uncheck secure connections.
    Joel Rubin, Jan 21, 2005
  4. Anil Pasnani

    Brian Guest

    turn the scanning in Norton for outgoing mail *off*.. it can't can't handle
    if that fails:
    try using as your outgoing server (no ssl).
    Brian, Jan 21, 2005
  5. Anil Pasnani

    Anil Pasnani Guest

    Hi Joel,
    Thanx for the reply.
    I asked my ISP @ this problem.They want SSL and I tried with different
    options.But failed.
    I can get get the emails but can not send.
    I don't know where's the real problem.May be the MS servers or ISP server.
    Thanx anyway.
    Anil Pasnani, Jan 22, 2005
  6. Anil Pasnani

    Anil Pasnani Guest

    I asked my ISP @ this but even they could not resolve the problem.
    I tried different options but failed.I can get the mailsbut can not send.
    Thanx anyway.
    Anil Pasnani, Jan 22, 2005
  7. A google search turned up this page:

    Governor Swill, Jan 22, 2005
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