btinternet mail problem

Discussion in 'Broadband' started by Graham J, Oct 2, 2014.

  1. Graham J

    Graham J Guest

    A friend has an email address of the form <name>@btinternet.com

    She can't receive email today - Outlook reports username/password error

    So I use her credentials to log in at www.bt.com/btmail

    I takes many minutes saying "System Busy" but ultimately accepts her
    login. It does then who she is. This appears to confirm that we have
    the correct username & password.

    It can show emails, saying "Selected account (unknown) is unavailable".

    Navigating to any other title generally reports "System Busy".

    I have tried this from two different internet connections at two
    separate locations - same behaviour.

    Is anybody else having problems with emails @btinternet.com ???
     
    Graham J, Oct 2, 2014
    #1
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  2. Graham J

    Woody Guest

    Google is your friend?

    http://home.bt.com/news/btlife/bt-mail-update-11363919480274
     
    Woody, Oct 2, 2014
    #2
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  3. Graham J

    Graham J Guest

    Graham J, Oct 2, 2014
    #3
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