blank CD-R and blank DVD-R not recognized by Vista 64 Ultimate

Discussion in 'Windows 64bit' started by Guest, Sep 13, 2007.

  1. Guest

    Guest Guest

    I built a system (for a client) with a LITE-ON DVD+-RW (PATA) with
    Lightscribe, and so far, Windows Vista 64 Ultimate will not recognize any
    blank CD-R or DVD-R disk.

    Nero StartSmart software (based on Nero 7) - which was bundled with the
    drive - does recognize those same disks, and successfully burns files to them.

    Is there anything I can do to get the imbedded burning working in Vista 64

    System specs:
    Intel Q6600 Quad-Core
    4GB RAM
    nVidea GeForce 8600 512MB
    dual 150GB Western Digital 10,000RPM SATA HD (in Raid 1 array)
    Lite-On DVD+-RW with LightScribe
    Windows Vista 64 Ulimate (FPP)
    Windows Experience Index 5.0
    (5.9 CPU, 5.5 memory, 5.0 Aero, 5.2 gaming, 5.8 HD)
    [note: HD dropped from 5.9 to 5.8 with Raid 1 established]
    Guest, Sep 13, 2007
    1. Advertisements

  2. Guest

    Mark Guest

    If you look through the MSDN forums and various google paths, you'll find
    that Vista and Lightscribe have issues working together.

    Lightscribe has modified and updated their drivers (including x64) and
    provide diagnostic tools to help, but use words like "should work with

    What normally happens is Vista cannot seem to resolve that the Lightscribe
    function and the CD drive are the same device and usually when there is a
    problem the drive simply fails to be recognized.

    Regarding Nero 7:
    I'm not sure it supports x64 versions of XP or Vista.

    That said, once installed, it may override Windows innate ability to burn.
    So, you may need to remove it to re-enable Windows burn capability.

    (I'm sure you've tried different blank media regarding the failure to
    recognize blank disks.)
    Mark, Sep 13, 2007
    1. Advertisements

  3. Guest

    John Barnes Guest

    What do you mean by will not recognise? I have Roxio installed and when I
    insert a blank disk into my Lite-On drive (SATA) the disk shows up (auto
    start) under the control of Roxio (copying a file will be formatted by Roxio
    with a Roxio disk id). If I close the panel, open computer and click on the
    drive, the drive has the Windows options presented (requests disk name and
    presents the current date and file options). This is Vista64.
    John Barnes, Sep 13, 2007
  4. Guest

    Guest Guest

    What I mean by "not recognize" is that, when a blank CD-R or blank DVD-R is
    inserted in the DVD+-RW drive, although the icon in "Computer" for the drive
    changes (from DVDRW to CD-R or DVD-R), the built-in burning software of
    Windows Vista 64 does not present a window acknowledging that a blank disk
    has been inserted, files cannot be copied to the disk using Windows Explorer,
    and any attempt to access the disk results in a message that the disk may
    need to be formatted (which of course is a bogus message).

    Guest, Sep 13, 2007
  5. Guest

    Guest Guest

    Thanks, Mark.

    While I did search Microsoft newgroups and forums (including MSDN and
    TechNet), I failed to search on Lightscribe. Ugh. At least the Nero works
    with it.

    You're probably right, that Nero might have to be removed in order to get
    the Windows burning to work. I am reluctant to remove something that works
    (Nero 7) for a nebulous built-in Windows Vista function (which could break
    with a future Windows Update).

    Besides, the Lightscribe feature is only going to work with a 3rd party
    product (like Nero), so enabling Windows burning is a distant second choice.

    I'll try the updated drivers from Lightscribe (after I back up first), just
    in case.

    Guest, Sep 13, 2007
  6. Guest

    John Adams Guest


    I had a very similar problem to what you are describing when I first set up
    my Vista x64 system. I had a Sony PATA DVD-RW burner which, ironically,
    had the Works with Vista sticker on the box. Anyway, Vista wouldn't
    recognize anything or burn anything. I ended up taking the drive back and
    got an LG GSA-H62L (SATA). It made a WORLD of difference, suddenly Vista
    recognized everything and I also have Nero installed which didn't cause any
    problems for me. Also, LightScribe works flawlessly through Nero.

    I know this isn't exactly a solution except for buying new hardware, but it
    made everything work on my system.

    - John Adams
    John Adams, Sep 14, 2007
  7. Guest

    Guest Guest

    Thanks, John.

    That is what I suspected, that having a PATA drive might make a difference,
    which is why I included that in my description of the problem.

    Buying another drive is not an option at this point, as I don't see any
    definitive HCL for Vista 64 which would guarantee that this feature (Windows
    imbedded burning) would work. I'm going to wait awhile for this to play out.

    As I told my customer, there's no sense in even trying to uninstall Nero 7,
    just to try to make this work -- he'd be giving up the Lightscribe feature,
    for a marginal benefit.

    There certainly are enough newsgroup & forum postings to bring attention to
    this issue. Hopefully, Microsoft and Lite-On and Lightscribe can all get
    together and fix this permanently, and soon.

    Guest, Sep 14, 2007
  8. Guest

    John Barnes Guest

    What is the marginal benefit you see to having Vista write a disk when you
    have installed Nero and it has more functionality and works? I can use
    Vista64, but never intentionally do as Roxio does more of what I want to do
    including packet-writing when desired.

    John Barnes, Sep 14, 2007
  9. Guest

    Guest Guest

    The "marginal benefit" is this: with the embedded burning feature in Windows
    Vista (and for CD's, in XP Pro), one can right click any file or folder,
    point to Send To, click on the drive letter of the burner, and with a click
    on the popup balloon in the system tray, you're ready to burn the CD or DVD
    with one more click.

    Alternatively, you simply drag the files or folders onto the burner's icon
    in (My) Computer, and you're again ready to burn with another click.

    It makes the burn process simple for non-techs.

    You (and I) might think Nero is easy, but for someone who's never used any
    disk-burning software, it's another process of steps to learn, and not as
    visually intuitive as the embedded burning.

    Guest, Sep 14, 2007
  10. Guest

    John Adams Guest

    I'm not sure that the PATA is the issue. But I do know for a fact that my
    newer drives work flawlessly (Windows burning, Nero burning, and
    Lightscribe) under Vista x64.

    The reason I selected this specific drive is because on the box it actually
    lists Vista x86 and Vista x64 under compatibile operating systems. It also
    carried with "Works With Vista" logo, but as I said earlier so did the other
    drive. The only difference is that the other drive only said "Vista" on the
    box, it did not specifiy 32 or 64 bit.

    If you want a drive that works, I know that at least this one does.

    - John Adams

    John Adams, Sep 14, 2007
  11. Guest

    John Barnes Guest

    I can do that with Roxio, or just drag and drop to the icon on the desktop.
    Personally I never had any luck with Nero and their lack of support for
    packet writing (InCD) was a cincher for me.

    John Barnes, Sep 14, 2007
  12. Guest

    Guest Guest

    I have exactly all the same problems with my LITE-ON DVDRW LH-20A1P under
    Vista x64 Home Premium. No Lightscribe drive and no Nero installed, so both
    can't cause the failure on my computer. Any new knowledge or information to
    solve this 'Vista x64 blank media" bug available?
    Guest, Nov 7, 2007
  13. Dominic Payer, Nov 7, 2007
  14. Guest

    Guest Guest

    Yes, I use the latest drive firmware from LITEON.
    Auto-Play settings are checked and the "Shell Hardware Detection" service is
    started and set on Automatic.

    Any more ideas?
    Guest, Nov 7, 2007
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.