Bandwidth issue in Milwaukee area(New Berlin)

Discussion in 'Computer Support' started by Chris DeNardis, Feb 19, 2004.

  1. Has anyone noticed bandwidth issues with the cable modem? I live in the New
    Berlin area, and since the upgrade of Road Runner to the new high speed, I
    cannot do as "much" as I used to. This is not during high peak, but early
    in the morning, or late at night.

    I have a Hardware firewall, and with two computers, my modem continues to
    cycle, at times dropping my network connection.

    If I have 1 computer and listening to streaming audio it drops frequently.

    On-line help suggests there are no known issues at this time, and to
    disconnect hardware firewall - yah right.

    Additionally On-line suggested calling about my modem.

    any other ideas?
    Chris DeNardis, Feb 19, 2004
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  2. Chris DeNardis

    Mike Yetto Guest

    While talking to the fat hobbitses Chris DeNardis said...
    An excellent suggestion. In my case the signal strength measured at
    the modem was +0 and returning to RR it was -19 to +12. Replacing
    the modem was the solution.

    The symptoms were dropped connections to web, news and mail servers
    and latency. Trace routes will show a very good path and then
    immediately after be unable to complete. If this sounds familiar
    then have them check the signal from their end while a tech is at
    your home/office checking at that end.

    Mike "the fix is easier than the problem" Yetto
    Mike Yetto, Feb 19, 2004
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  3. I wish I could just call and get a new modem without them coming out and
    telling me what you have already told me - modem must be bad.

    Is that possible?

    Is there a way I could make the measurements myself?
    Chris DeNardis, Feb 20, 2004
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