Avant Browser errors when clearing records ...

When selecting Tools | Clear Records | Clear All Records from the menu bar,
I am receiving the following errors ...

Dialog box with message "The exception unknown software exception
(0x0eedfade) occured in the application at location 0x7c59bbf3" appears
followed by a dialog box with the message "Exception EOSError in module
asvc.exe at 0000C012. Systme Error. Code: 5. Access is denied" (after
clicking OK after the first dialog box message)

Anyone any ideas what this means or why it is appearing?

Many thanks,

 

You need to determine what asvc.exe is -- I don't have Avant
installed, so I can't tell you whether it's part of the package
or some kind of malware. If it's not in your Avant browser
folder, then run malware removers and antivirus programs.

Online Antivirus scanners:
================
http://housecall.trendmicro.com/housecall/start_corp.asp
http://www3.ca.com/virusinfo/virusscan.aspx
http://security.symantec.com/sscv6/default.asp
http://us.mcafee.com/root/mfs/default.asp


Download, update and use ALL of the following -- even
if you already have them installed, UPDATE THEM NOW.
Malware changes by the day, even by the hour, so you MUST
have the latest version of removal tools:

Spybot Search & Destroy
http://www.safer-networking.org/en/index.html
SpyBot S&D guide
http://www.chem.wisc.edu/~network/spybot/

Ad-Aware SE
http://www.lavasoftusa.com/
Ad-Aware VX2 cleaner plug-in
http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml
IMPORTANT NOTICE:
http://www.mvps.org/winhelp2002/hosts.htm#Attention

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html

CWShredder (CoolWebSearch remover)
http://cwshredder.net/cwshredder/cwschronicles.html
Now maintained by InterMute
http://www.intermute.com/spysubtract/cwshredder_download.html
http://cwshredder.net/bin/CWShredder.exe

 

OK thanks for your help and advice Mike.

 

You're welcome.