ATM0 is initializing, line protocol is down

Discussion in 'Cisco' started by Tirenque, Mar 20, 2006.

  1. Tirenque

    Tirenque Guest


    I just got a Cisco 1721 that is going to replace my functioning
    SpeedStream 5500 ADSL router. I have purchased the proper ADSL WIC
    because I had this WIC working at the office on an ADSL line we have

    Here is the problem. When I do a:

    R1#show int atm0

    I get:

    ATM0 is initializing, line protocol is down
    Hardware is DSLSAR (with Alcatel ADSL Module)
    MTU 4470 bytes, sub MTU 4470, BW 800 Kbit, DLY 640 usec,
    reliability 0/255, txload 1/255, rxload 1/255
    Encapsulation ATM, loopback not set
    Encapsulation(s): AAL5 AAL2, PVC mode
    23 maximum active VCs, 256 VCs per VP, 0 current VCCs
    VC Auto Creation Disabled.
    VC idle disconnect time: 300 seconds
    Last input never, output never, output hang never
    Last clearing of "show interface" counters never
    Input queue: 0/224/0/0 (size/max/drops/flushes); Total output drops: 0
    Queueing strategy: Per VC Queueing
    5 minute input rate 0 bits/sec, 0 packets/sec
    5 minute output rate 0 bits/sec, 0 packets/sec
    0 packets input, 0 bytes, 0 no buffer
    Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
    0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
    0 packets output, 0 bytes, 0 underruns
    0 output errors, 0 collisions, 0 interface resets
    0 output buffer failures, 0 output buffers swapped out

    So to me this looks like a layer 1 problem because it cannot train the
    line. Yet when I pull the phone line out of the 1721 the interface
    stays initializing and does not go to down:

    Is this normal? Could the card have busted between my house and work? I
    have a green WIC1 OK light.

    Any ideas what my problem could be?


    Tirenque, Mar 20, 2006
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  2. Tirenque

    Merv Guest

    Merv, Mar 20, 2006
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  3. Tirenque

    Tirenque Guest

    Thanks for your quick reply but I am afraid I am still in the same
    situation. The line will not train so the card must have either died on
    the way home from work today or I am doing something very wrong.

    But can someone tell me what the WIC 1 OK led gaurentees?? A green to
    me would indicate that all the self tests passed and at least on a
    physical level the card should be good.

    It my assumption correct?


    Tirenque, Mar 20, 2006
  4. Tirenque

    Tirenque Guest

    Just call me Jacka$$:

    I did a:

    R1#show diag [wic-slot-num]

    and BOOM! I felt like a real idiot....

    output omitted
    WIC/VIC Slot 1:
    Alcatel 20166/20174 ADSL over ISDN WIC
    Daughter card-Version 4 TLV Cookie Format
    Hardware Revision : 1.0
    PCB Serial Number : FOC07191PF5
    Part Number : 73-8276-03
    Board Revision : A0
    RMA Test History : 00
    RMA Number : 0-0-0-0
    RMA History : 00
    Deviation Number : 1-2342
    Product (FRU) Number : WIC-1ADSL-I-DG
    Top Assy. Part Number : 800-21969-01

    I dont have ISDN at home.....But Hope this helps someone, someday....


    Tirenque, Mar 20, 2006
  5. Tirenque

    Charlie Root Guest

    Your WIC is for ADSL-over-ISDN line. Could be that your office line is over
    ISDN, while your home line is ISDN-over-POTS? If so, then you need WIC card
    without -DG in the name.

    Kind regards,
    Charlie Root, Mar 21, 2006
  6. Tirenque

    Charlie Root Guest

    err... read that "ADSL-over-POTS"

    Charlie Root, Mar 21, 2006
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