Asterisk and sip phone problen

Discussion in 'UK VOIP' started by Glenn Robinson, Jan 31, 2006.

  1. Hello,

    Asterisk V1.2.3
    Grandstream BT-102

    I have the following problem. When I dial a number from the phone it
    takes about 5 seconds before asterisk responds and routes the call
    unless I enter the # key after number I'm dialling. Also, when I enter
    DTMF tones e.g. for my voicemail pin, asterisk doesn't respond at all.

    However when I do the same from a softphone everything is OK.

    I've had the phone config checked out by Grandstream and they say it's
    fine and that they can't help!!!!!!

    The phones are on the same physical network as the asterisk server.

    Any ideas why this might be happenning.


    Glenn Robinson, Jan 31, 2006
    1. Advertisements

  2. Glenn Robinson

    paul123 Guest

    On the 5 seconds delay, I think the issue might be the BT102. You'll
    need to check a couple of settings.
    Log into the grandstream from a browser and look in the advanced tab.
    scan down to these settings:

    1)No Key Entry Timeout: (in seconds, default is 4 seconds)

    2) Use # as Dial Key: No Yes (if set to Yes, "#" will
    function as the "(Re-)Dial" key)

    paul123, Feb 1, 2006
    1. Advertisements

  3. Asterisk V1.2.3

    The DTMF problem is due to a setting in the BT102 config. Find the option
    and use the setting that has an RFC number in it. 2833 i think.

    Regarding dialling, you will probably find you dont need to press # if you
    wait a few seconds. The few seconds is a setting in the BT102 config.

    Sean Browne
    07962 40 30 30
    Cardiff IT Support Ltd
    08456 442 551
, Feb 12, 2006
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.